HEXUS.net - Ofcom

Openreach adds 170 towns and villages to FTTP rollout plan

27 October 2021, 11:11

Welcome additions to the 551 FTTP rollout locations announced this June.

14

Openreach enables 1Gbps capable FTTP in 4.5m UK homes

25 March 2021, 12:11

To reach its latest target it added 1.9 million premises during the last year.

20

Ofcom UK explains One Touch broadband switching process

5 February 2021, 13:11

Easier ISP switching should be enforced by December 2022, after industry consultation.

6

Ofcom says UK average fixed line broadband speed is 71.8Mbps

8 December 2020, 11:11

A decent improvement from 64.0Mbps reported in the previous biannual dataset.

21

UK mobile firms won't be able to sell locked phones from Dec 2021

27 October 2020, 11:11

And Ofcom is looking to make broadband switching between networks easier.

7

Ofcom publishes fourth annual telecoms service quality report

21 August 2020, 12:21

It finds Plusnet (ISP) and Tesco Mobile (Mobile) deliver the greatest user satisfaction levels.

3

Ofcom looks into 'personalised pricing' in telecoms industry

7 August 2020, 14:21

Pricing algorithms based on user behaviour are 'unfair' according to research.

14

Ofcom: UK internet usage has surged to record levels

24 June 2020, 12:11

Adults are now spending more than a quarter of their waking day online.

20

UK ISPs cooperate with Govt during Covid-19 crisis

30 March 2020, 11:11

Removing caps on data, adding bill payment flexibility, paying attention to vulnerable customers.

3

Ofcom launches 'Stay Connected' broadband campaign

25 March 2020, 10:11

It offers advice to the public about managing data use, router placement, and more.

4

Ofcom says that UK 5G network isn't harmful to health

25 February 2020, 11:11

EMF measurements at 16 locations in 10 cities across the UK were tiny fractions of safe limits.

17

Mandatory end-of-contract UK telecoms notifications begin

17 February 2020, 12:11

Phone, broadband and TV customers must now be warned when their contract is ending.

7

Ofcom given new powers to regulate social media content

12 February 2020, 13:11

However, we don't know the scope of Ofcom's new powers or the penalties it can impose.

30

Ofcom proposes to ban sale of network locked phones

17 December 2019, 10:11

And it is planning to make home broadband switching even easier.

7

Ofcom: legal right to 10Mbps internet begins March 2020

6 June 2019, 13:51

The new Universal Service Obligation (USO) also guarantees a >1Mbps upload speeds.

18

Best and worst telecoms customer service revealed

30 April 2019, 18:34

Ofcom shines a light on major broadband and phone companies’ performance.

Ofcom introduces 'Fairness for Customers' protections

28 February 2019, 15:11

From tomorrow a new code of practice will be in place to benefit UK broadband shoppers.

6

Getting rural areas connected

18 December 2018, 17:53

Mobile and broadband coverage improve, but more progress needed in rural areas.

Ofcom: millions could get faster internet without paying more

14 December 2018, 11:01

And measures have been outlined to force ISPs to tell customers about their best deals.

17

Broadband 'loyalty penalty' super complaint received by UK Govt

28 September 2018, 13:51

Citizens Advice complaint to be considered by the CMA.

39

Streaming services overtake pay TV in the UK

18 July 2018, 13:31

Meanwhile Ofcom has revealed the latest UK pay TV and telecoms complaints figures.

22

UK slips to 35th place in World Broadband Speed League

10 July 2018, 13:11

And with an average speed of 18.57Mbps, the UK lags behind 25 other European countries.

15

Ofcom announces results of recent UK spectrum auction

6 April 2018, 10:11

Vodafone grabbed 50MHz of 3.4GHz spectrum for £378m, as the largest spender.

4

Ofcom announces 'better info' broadband sale protections

1 March 2018, 14:11

Customers need minimum guaranteed speeds and info about peak-time slowdowns.

11

Ofcom approves six companies to bid on 5G spectrum

27 February 2018, 15:01

UK's big four operators plus Airspan Spectrum and Connexin will take part in the auctions.

15

UK achieves Superfast Broadband coverage goal

29 January 2018, 10:11

More than 19 out of 20 UK homes and businesses can now get >24Mbps speeds.

56

Ofcom to enable mobile provider switching via free text

19 December 2017, 13:01

Notice period charges will be snipped. Changes will come into effect in 18 months time.

3

Ofcom proposes mobile network provider switching via text

19 May 2017, 14:01

You won't have to talk to 'retentions'. And an online alternative form will be available.

7

Broadband companies inflict a 'loyalty penalty' on non-switchers

11 April 2017, 11:01

Citizens Advice warns that 4 of the big 5 ISPs will charge you more if you stay loyal.

23

Ofcom promoting greater investment in fibre networks

31 March 2017, 11:01

And will implement measures to protect customers from higher prices.

7

Auto-compensation for telecoms customers proposed by Ofcom

24 March 2017, 11:01

Quality of service problems should be compensated without a lengthy claims process.

6

Ofcom plans to return landline rental charges to 2009 levels

28 February 2017, 12:31

BT will need to cut unbundled landline rental by £5~£7 if Ofcom proposal approved.

20

Remotest parts of UK to get broadband boost

22 December 2016, 11:01

Government pledges £400m broadband fund to help 600,000 homes get up to speed.

2

Complete Ofcom coverage from HEXUS

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