facebook rss twitter

SCAN launches innovative component installation insurance

by Scott Bicheno on 17 April 2009, 16:06

Tags: SCAN

Quick Link: HEXUS.net/qarwb

Add to My Vault: x

Brand new service

The service itself has been designed by a new company called Adeona. One of the co-founders, John Bainbridge, headed up the UK channel for Intel until he left in 2007 and, via a brief spell at Novell, decided to get into the insurance business. He shared the thinking behind the idea with us.

"My business partner and I were talking to a friend who works in insurance about products that could be brought through the IT channel in a different way," he said. "It took us six months to sell the idea to the underwriters."

Adeona acts as the intermediary between the customer, in this case SCAN and the underwriter. However, Bainbridge stressed that the online quoting engine is a significant additional service. The aim is to make it as simple as possible for etailers to offer this protection, both in terms of automatically generating the quotation and in handling claims.

While this product has been launched exclusively by SCAN, Adeona hopes other etailers and possibly other underwriters will show an interest in this kind of short term accident protection.

Do you think this is a good idea? Is it priced at the right level to make it worth doing? Do you have any concerns? Let us know in the HEXUS.community discussion forums.

 



HEXUS Forums :: 257 Comments

Login with Forum Account

Don't have an account? Register today!
And the price?
j.o.s.h.1408;1679295
And the price?

It says on the first page.

The cost of the premium seems to be typically 2.35 percent of the purchase, but this will vary according to the risks associated with the component in question.
From reading the website it seems that it covers damages to the components. Then when you go read the PDF it seems to exclude all of that. I can only think of one example which is dropping the item and breaking it, but does anyone really do that?

I'm guessing most of the components that get damaged are damaged electronically and not physically (ie overvoltage through PSU or some component catching fire). That electronic damage might be due to overclocking or sometimes without user interaction (PSU blowup? Faulty components damage item bought).

I suppose it will put customers minds at rest and give them a push to do a self build, but that's if those customers see and hear about it.

Downside is that every time you order you'll (unless you do want it) have to tick no I don't want and then confirm it ;)

Like Saracen has said the policy doesn't seem to get enough exposure, as you're not forced to read what you're getting into, more like an optional read.


EDIT - Seems it remembers your option choice so that's not so bad after all.

EDIT AGAIN - Doesn't remember it anymore…
Once logged into the site to get a quote you just need to add the products into your basket. The Scansure charge for your order with show under the VAT charge.
I have to say I quite like the idea, but if course it's limited by only applying to the components in that order: so if I order watercooling kit and leak it all over my old PC it's not covered, but if I buy new PC bits and my existing watercooling leaks all over them, I am covered!? Of course, if I do water-cool something older then decide to move the WC kit to a new machine this insurance makes a lot of sense, and in those circumstances I'd definitely take it, as long as the charge isn't too extotionate (~£5 to cover a £200 graphics card? Fair enough :) )…