PRESS RELEASE
Milton Keynes, United Kingdom - November 14th, 2012 - Synology® Inc. today implemented Synology Replacement Service Europe (SRSE) for its XS and XS+ series NAS server, which expedites the process of replacing defective products and optimises system uptime.
"We are doing our utmost to maximise server availability and protect users' investments with premium services," said Mike Chen, managing director of Synology UK. In the event of server failures, a replacement product will be sent to the user even before the defective item being returned to Synology. Additionally, Synology will ship a replacement product as early as the next business day after receiving users' SRSE application.
Please visit https://srs.synology.com/support/SRSE_intro.php for more information.
Availability
SRSE is now available in Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Monaco, Norway, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and UK.
Synology at a Glance
Synology is dedicated to taking full advantage of the latest technologies to bring businesses and home users reliable and affordable ways to centralise data storage, simplify data backup, share and sync files across different platforms, and access data on-the-go. Synology aims to deliver products with forward-thinking features and the best in class customer services.