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HP expands battery recall

by Scott Bicheno on 24 May 2010, 16:23

Tags: Hewlett Packard (NYSE:HPQ)

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Total recall

PC maker HP has announced the third phase of a notebook battery recall programme that started over a year ago, by adding a bunch more models - manufactured between August 2007 and May 2008 - to those that may have batteries in danger of overheating.

We received the following statement from HP:

Customer service and safety are top priorities for HP.

As a result, HP is expanding a previously announced voluntary battery recall and free replacement program. The expansion includes additional battery packs and notebook model series.

The affected battery packs contain cells that have the potential to overheat, posing a fire and burn hazard to consumers.  The initial program was announced on May 14, 2009.

HP fully stands behind the products it makes and has taken a proactive approach to this situation to ensure the safety of our customers and the integrity and quality of our products.

Here's the list of potentially affected systems and batteries. You can find details of how to validate a dodgy battery here.

 

Notebook Model Number

Battery Bar Codes (^ in the code
can be any letter or number)

HP Pavilion

dv2000, dv2500, dv2700
dv6000, dv6500, dv6700
dx6000, dx6500, dx6700

62940^^AXV^^^^, 65035^^B7U^^^^,
65035^^B7V^^^^, 65035^^BGU^^^^,
65035^^BGV^^^^

dv9000, dv9500, dv9700

65033^^B7U^^^^, 65033^^B7V,
65033^^BGU^^^^

Compaq Presario

A900
C700
F500, F700
V3000, V3500, V3700
V6000, V6500, V6700

62940^^AXV^^^^, 65035^^B7U^^^^,
65035^^B7V^^^^, 65035^^BGU^^^^,
65035^^BGV^^^^

HP

G6000, G7000

62940^^AXV^^^^, 65035^^B7U^^^^,
65035^^B7V^^^^, 65035^^BGU^^^^,
65035^^BGV^^^^

HP Compaq

6510b, 6515b
6710b, 6710s
6715b, 6715s

65000^^B5V^^^^

6720s

67059^^V8U^^^^, 67059^^V8V^^^^

 

 



HEXUS Forums :: 1 Comment

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If I have one of these, and I believe my laptop has developed faults consistent with heat damage, what chance I can get my laptop replaced?

Will have to check when I get home, anyway…