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Apple uncovers faulty NVIDIA graphics in MacBook Pros

by Scott Bicheno on 13 October 2008, 09:48

Tags: Apple (NASDAQ:AAPL), NVIDIA (NASDAQ:NVDA)

Quick Link: HEXUS.net/qapp7

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NVIDIA responds

We spoke to Luciano Alibrandi, NVIDIA's EMEAI director of product PR, and he gave us the following statement on the matter: "On October 9, 2008, Apple announced an extended warranty program for some of its MacBook Pro notebooks. NVIDIA has worked diligently with Apple, as  we have done with all of  our customers and partners, to analyze notebooks and determine the cause of such problems.

"Our analysis shows that a failure in an Apple MacBook Pro notebook is remote. However, Apple, like other OEMs, decides on their own how to handle their warranty and repair programs, based upon their own quality standards. Regardless, we stand by our products, thus the reason why we set aside such a large reserve, and we have and will continue to work closely with Apple and their customers."

So NVIDIA would have us believe that the problem is very unlikely to arise and if does it will be dealt with efficiently. Only time will tell if this is the case, but we would like to hear from any readers who own a MacBook Pro. Have you experienced and problems with the graphics? Have you had to get it repaired since you bought it? Let us know in the HEXUS.community.



HEXUS Forums :: 6 Comments

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NV = Epic Fail over this long running fiasco!
** waits for Apple negative comments :)
to be honest i've been reading about the problems NVidia have been having on the gossip site that is the Inq. Sounds like someone really screwed the pooch and lied to their consumers.

This could of happened to any manafacturer (and you know how i love to slate apple).

What will be intresting is will a fabless AMD have better quality control with its outsourcing?

Will the fan boys be still happy to pay waaay over the odds for the same build quality as every other laptop on the market?

Time will tell :)
I have a 2.2 Macbook Pro with an M8600GT bought approx last nov + havent had any of the affor mentioned issues.

Regardless, we stand by our products, thus the reason why we set aside such a large reserve, and we have and will continue to work closely with Apple and their customers.

Does this comment seem odd to anyone else? if you stand by your product soo much why would you need such large reserves, or have i got the wrong end of the stick here?
its suggested that NVidia knew full well what was happening, and some of its partners are having to share the cost.