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iD Mobile launches Wi-Fi Calling

Tags: Carphone Warehouse, DSG International (LON:DXNS)

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  • The first UK MVNO to launch Wi-Fi Calling
  • Adds to the list of great benefits available on the network 

22nd February 2018: iD Mobile are the first UK MVNO to launch Wi-Fi Calling. The feature allows those with compatible devices to now make and take calls using a Wi-Fi network. Customers can also send text messages through the same Wi-Fi network.

More than 100,000 iD Mobile customers will have compatible devices from launch allowing them to stay connected even if they encounter indoor blackspots. 

iD Mobile currently supports Wifi Calling on the following devices: Huawei Pro mate 10 and most iPhones (iPhone 5s/SE/6/6S/7/8/X). Additional handsets will be coming this year.

Paul Walsh, Head of Operations at iD Mobile, comments: “We’re continually looking at ways in which we can improve our customers’ experience and Wi-Fi Calling is the latest development. No network has 100% coverage and most of us have experienced a time where we’ve failed to get signal, whether that be a basement coffee shop or a room or two at home – this is where Wi-Fi Calling saves the day.”

2017 was a busy year for iD Mobile. March saw the introduction of 4G calling (VoLTE) which allowed compatible devices to make and take calls over the 4G network. Then in June, iD launched their simplified tariffs giving all customers on SIM only and handset plans the ability to roll over their unused data, cap their bills and roam in 50 destinations. They are the only network to offer all three benefits on their plans. For more information, go to:

About iD Mobile

Launched in May 2015, iD Mobile UK is Carphone Warehouse’s 4G network operator. Its flexible 4G plans are amongst some of the best value in the UK. These range from great value SIM Only deals, to plans that include the very latest flagship smartphones.

iD Mobile UK is built around its customers and puts them firmly in control – they can cap their monthly spend, roll over unused data to the next month, and even roam like at home in 50 destinations at no extra cost. iD Mobile UK customers can manage their account online or by using the free smartphone app, where they can buy add-ons, and view their usage whilst they’re on the move. iD Mobile UK runs on the Three network. 

About Dixons Carphone

Dixons Carphone plc is Europe's leading specialist electrical and telecommunications retailer and services company, employing over 41,000 people in nine countries. Focused on helping customers navigate the connected world, Dixons Carphone offers a comprehensive range of electrical and mobile products, connectivity and expert after-sales services from the Geek Squad and Team Knowhow.

Dixons Carphone's primary brands include Carphone Warehouse and CurrysPCWorld in the UK & Ireland, Elkjøp, Elkjøp Phonehouse, Elgiganten, Elgiganten Phone House, Gigantti and Lefdal in the Nordic countries, Kotsovolos in Greece, Dixons Travel in a number of UK airports as well as Dublin and Oslo. Our key service brands include Team Knowhow in the UK, Ireland and the Nordics, and Geek Squad in the UK & Ireland.

Business-to-business (B2B) services are provided through Connected World Services, CurrysPCWorld Business and Carphone Warehouse Business. Connected World Services aims to leverage the Group's existing expertise, operating processes and technology to provide a range of services to business.