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Facebook faces witch-hunt over privacy

by Scott Bicheno on 14 May 2010, 15:09

Tags: Facebook

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Hysteria

But it hasn't ended there. It has been extensively reported that Facebook had an emergency meeting of its senior management yesterday, to discuss the growing popular revolt around this privacy issue. Again, we have a statement from Facebook regarding this.

"We don't share specifics around internal meetings, but we had a productive discussion about the latest product announcements and how we can work on providing the best experiences for users and developers."

This meeting seems to have really agitated the blogging masses, with Robert Scoble publishing a disapproving open letter, the Huffington Post equating Facebook's actions to those of BP over its Gulf of Mexico oil leak, and Business Insider publishing an alleged IM thread from Zuckerberg 6 years ago referring to people who trust him with their personal information as "dumb f*cks".

Here's what Facebook had to say about the latter: "The privacy and security of our users' information is of paramount importance to us. We're not going to debate claims from anonymous sources or dated allegations that attempt to characterise Mark's and Facebook's views towards privacy. 

"Everyone within the company understands our success is inextricably linked with people's trust in the company and the service we provide. We are grateful people continue to place their trust in us.  We strive to earn that trust by trying to be open and direct about the evolution of the service and sharing information on how the 400 million people on the service can use the available settings to control where their information appears."

This has all culminated in the founder of the TechCrunch blog, Michael Arrington, posting that everyone could do with chilling out a bit on this topic. He doesn't appear to be any great historical ally of Facebook.

While we think it's right that a company with so much control over so many people's personal stuff should be under constant close scrutiny, the latest coverage is getting on the hysterical side. Zuckerberg is clearly very ambitious - as his Open Graph project demonstrates - and may well be making some mistakes in pursuit of that ambition, but you have to hope the market will be the arbiter of whether Facebook is doing the right thing.

But even if most users couldn't care less what Facebook does with their data, there are a lot of other very powerful companies, which have based their business around the Internet, that are ready to capitalise the moment Facebook takes a wrong step. Like Apple, Facebook is learning that once you get to a certain size, a whole new set of rules apply.

You can read Facebook's guide to privacy here.

 



HEXUS Forums :: 2 Comments

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I must admit that any furore over changes in Facebook privacy policy, or in who can see what information, pass me by.

I'm not prepared to give Facebook itself as much as my name and date of birth because I don't trust them with it, so all the rest becomes somewhat academic to me. Hell will freeze over before I'll give them any information. But …. if you sign up and provide personal information, it's naive to think it won't be used. You don't like that, don't sign up.
Facebook have made a rod for their own back, its not as if these fears over security have jumped up out of the blue. These concerns have been raised time and time again over the last few years and FB has resolutely kept its head in the sand and continued to mess around with not just the inbuilt security settings and controls but they have also played foot loose and fancy free with the T&Cs of having a FB account.

That said it isn't the end of the world, but FB do need to get real and give these concerns some serious attention and clamp down lax practices they have taken part in.