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What do you want from a smartphone?

by Scott Bicheno on 5 March 2010, 17:21

Tags: Apple (NASDAQ:AAPL), Microsoft (NASDAQ:MSFT), Nokia (NYSE:NOK)

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Playing catch-up

It's both a credit to Apple and an indictment of the rest of the industry that, over three years after it was launched, the iPhone remains the standard by which all other smartphones are judged, and largely fall short.

When the iPhone was first launched in 2007, its many hardware failings were mocked, just as has been the case with the iPad. But the device looked so pretty, and the UI was so much more helpful and intuitive than any other device on offer, that it has made Apple one of the top five mobile phone players from a standing start.

This year's MWC was all about the UI. As well as Windows Phone 7, we had Motorola focusing on its Motoblur interface, Samsung launching the Bada platform on its Wave handset, and smaller companies like Else attempting to do something original. Even the chip guys were focusing on user experience in the form of technologies like NFC.

We also saw the alliance of two companies that have seen their traditional markets threatened by the rise of the smartphone - Intel and Nokia. They decided to merge the development of their respective mobile platforms into MeeGo, a gang subsequently joined by Orange.

Nokia and Intel will open the MeeGo repository by the end of this month and have realised that the only way they're going to make their mobile platform truly representative of what the end-user wants from a mobile device is to offer-up millions of dollars' worth of software to the broader development community and let them run with it.

Of course, the answer to our original question is unique to every end user. For those of us lucky enough to work from home, the argument for a mobile device that does everything is not so compelling. The ergonomic benefits of having a good old-fashioned desk, monitor, keyboard, mouse, etc, are just too big to give up.

But people who spend most of their time on the move can now do more with their mobile devices than they would have thought possible even ten years ago. The challenge for the phone industry is to make it easy, compelling and affordable for us to do those things.

 



HEXUS Forums :: 17 Comments

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I would like the following feature:

The battery to last more than one bloody day!

:p
My views on this will come as no surprise to anyone that knows me.

What do I want from a phone?

I want it fairly small and light. I want good battery life. I want good radio performance and good audio, from both mike and speaker. I want a usable phonebook and decent menu system. And I want a sensible price.

In other words, I want a good usable phone.

I don't want a games machine, GPS, camera (video or still), skins, a billion ring tones, MP3 capability, video projection, digital wallet, web interface, twitter connectivity, or all that cobblers. I don't even want SMS, for pities sake.

That's not to suggest that I think other people should want what I want, but it is what I want.

As for the Google exec's belief that a phone and cloud computing will make the PC redundant, as far as I'm concerned, dream on. I have zero interest in the cloud paradigm, and will not go that route. Period.
Saracen pretty much eloquently mirrored my thoughts. Though MP3 player capability is nice to have, saving me from carrying a second device, it's certainly not a deal breaker. Biggest thing for me is signal strength and battery life. As long as the thing can make calls and send messages, that's all a phone needs to do.
Those things (nothing except phone, except maybe text, and perhaps one or two other features as a very secondary option) are fine on a ‘regular’ phone - and are why the old nokias still get significant use. But this article was about smartphones :p

I agree that there should be more choice with ‘regular’ phones, with regards to having next-to-no features, instead focussing on usability, battery life, signal, and price.

To me a smartphone should be designed to do all those other things like web browsing, though. It's a jack-of-all-trades; it can do much of what a netbook can do; it also does much of what a ‘regular’ phone can do. It's not as easy to use as either, because it's a compromise. But it's designed to be a compromise, and that's the only thing it can be - and it needs to be accepted as that. Which doesn't mean it can't be improved by better user interface, longer battery life, etc etc.
for me i want a smartphone that can do everything but more importantly id prefer them to concentrate on the following:

Mic and audio quality
Radio (as in the signal strength)
Battery
Reliability (is this even achievable on a device like this?)
Customization

I love to edit my phone and mess around with it, so far i think it beats the pants off the Iphone and has a much better UI and so i wouldnt say it is an area that needs improvement, battery is the only real flaw i can see on the HD2 but also it would be nice to improve webbrowsing with video as that doesnt really work but i didnt get it for that :P.