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Sun, sea, sand and web surfing: O2 customers can use their UK bundles while roaming in Europe

Tags: O2/Telefonica (NYSE:TEF)

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PRESS RELEASE

  • From 15 June, O2 customers can use their inclusive calls, texts and data bundles when travelling to Europe at no extra cost
  • O2’s Europe Zone for Pay Monthly and Business customers covers 47 countries including Jersey, Guernsey and Switzerland
  • A chance to win one of three European weekend trips for two people in June, July and August including flights, accommodation and £500 spending money. 

O2 today announces that from 15 June customers on O2’s Pay Monthly, Pay As You Go and Business tariffs will be able to use their inclusive allowances while travelling in Europe. So while the weather will hopefully be different to the UK, using their phone won’t be. And to celebrate, three lucky people will have the chance to win a weekend break to a European destination.

O2 customers don’t need to do anything to take advantage of the changes. Instead, from Thursday 15 June they’ll simply be able to make and receive calls and texts to anyone in O2’s Europe Zone and use their data allowance too. If they need extra data while they’re abroad, O2 customers will be able to add a Bolt On just like they can at home - they’ll be able to use any leftover data when they return too. 

To help get people in to the holiday spirit, O2 is giving away three weekend breaks to a European destination and full details will be announced through its social media channels later today. Each break is for two people and includes flights, accommodation and £500 spending money. 

O2’s Europe Zone covers 47 countries for Pay Monthly and Business customers. These are: Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar (UK), Greece, Guadeloupe, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, The Netherlands and Vatican City. Destinations outside the EU/EEA are also included - Guernsey, Isle of Man, Jersey, Monaco and Switzerland. 

For Pay As You Go customers Guernsey, Isle of Man, Jersey, Monaco and Switzerland aren’t included in O2’s Europe Zone. Customers can still access these destinations at O2’s standard European rates or via the O2 Travel Bolt On. Pay As You Go £30 Big Bundle customers can use up to 10GB of their 20GB data allowance.  

O2 will be texting its customers to find out more detail about the changes from 15 May. For more information, including all the applicable terms and conditions see below. 

More information and Terms and Conditions 

Pay Monthly - www.o2.co.uk/paym/roam-in-eu, Pay As You Go - www.o2.co.uk/payg/roam-in-eu, Business - www.o2.co.uk/business/roaming-in-europe

About Telefonica UK/O2

Telefónica UK Limited is a leading digital communications company owned by Telefónica S.A. O2 is the commercial brand of Telefónica UK Limited and is the network with the highest customer satisfaction in the UK and unbeaten mobile phone reception according to Ofcom. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK, as well as operating its nationwide O2 Wifi service. O2 has over 450 retail stores and sponsors The O2, O2 Academy venues and England Rugby. Read more about O2 at o2.co.uk/news.