...what do the competitors of these honourable companies have to hide?...
HEXUS believes that if a company has sincere confidence in its products and claims, then it should have no objection in opening up its Customer Care to the scrutiny of prospective customers everywhere.Working with HEXUS, some of the UK’s most honourable retailers such as SCAN, and then Komplett have done precisely this for more than a year or so, and they’ve successfully done it by - interfacing directly with it’s customers on what’s broadly acknowledged as the most trusted, friendliest and helpful UK based general technology discussion forum on the internet – by maintaining a care@HEXUS Customer Care forum within the HEXUS.community discussion forums.
A little more recently, honourable world class companies such as the mainboard manufacturer ECS ELITEGROUP, and the PSU manufacturer FSP Group have also made public their own commitment to existing and prospective purchasers of their products with their own care@HEXUS Customer Care forum within the HEXUS.community, and there are even more in the pipeline.
Many component and computer manufacturers, perhaps when analysing the reach and cost of maintaining commercial relationships with magazines, seem to have become disillusioned with the value of reaching mostly the same, small number of readers offered by the magazines, and have looked toward working on-line with HEXUS and it’s relatively massive readership.
In an effort to once and for all prove its conviction in its products and services, MESH Computers is today launching its own MESHcare@HEXUS Customer Care forum within the HEXUS.community.
Like SCAN and Komplett, in the component e-tail business, the executive management of MESH Computers should be commended for having taken this brave and pioneering decision, and the question that begs to be asked is what do the competitors of these honourable companies have to hide?...
