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Office 2013 retail is “permanently assigned” to a single computer

by Mark Tyson on 14 February 2013, 12:30

Tags: Office 2010

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There have been some licensing tweaks in the latest retail version of Microsoft Office that users may be surprised by and they are definitely not in your favour. It’s easy to skim through and accept the terms when you install new software but eagle eyed reporter Adam Turner of The Age confirms the drastic changes to the Office 2013 license are real and could impact many buyers who upgrade, refresh or even repair their PC hardware.

When you install your new retail copy of Microsoft Office 2013 on your computer the license is tied to that machine for its life. If your machine goes kaput or you upgrade to a new computer then you can’t reinstall this copy of Office onto the new machine, you’ll have to buy a new copy which will be then tied to that machine. This new license is a lot like the Windows OEM license, but applying it to an application suite rather than an operating system seems far less reasonable. In effect the new Office 2013 retail and OEM licenses are the same.

Here is the key difference in the Microsoft Office 2010 and Office 2013 retail licenses, as highlighted by Hot Hardware:

  • Office 2010: “One Copy per Device. You may install one copy of the software on one device. That device is the ‘licensed device.’”
  • Office 2013: “One Copy per Device. The software license is permanently assigned to the device with which the software is distributed. That device is the ‘licensed device.’”

The Age reporter suggests that this licensing change is designed to push users from buying Office to subscribing to Office 365. In trying to clear up exactly what rights he had as an installer of a retail copy of Microsoft Office 2013 Turner contacted Microsoft and got the following answer; “A perpetual license of Office 2013 can only be installed on one personal computer. This means that the customer can only install it on one device, either a desktop or laptop, but not both. If the customer has a system crash, they are allowed to reinstall Office on that same computer. If there are problems with this process, customers can contact Microsoft technical support.” A later communication from Microsoft’s PR department added “No, the customer cannot transfer the license from one PC to another PC.”

So it seems like “upgrading” to Office 2013 will downgrade your license to be equivalent to an OEM one, the same is true for new buyers of retail Office 2013. However the situation remains a little unclear and Turner is still waiting for more precise answers to his queries about various circumstances when you might need to re-install Office.

When we looked at the latest Office release it was noticed that Microsoft had been a bit stingy and whereas with the 2010 edition there were 3-user home licenses available, the 2013 edition only had single-user home versions on offer. Meanwhile there are many other office productivity suites available, several of them for free, including the excellent LibreOffice 4.0 launched last week.



HEXUS Forums :: 65 Comments

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MS are screwing themselves. Office might be the gold standard know,but resting on their laurels now,won't help them with the amount of competition now and in the near future.

Of course the pirates will do well as their cracked versions will be fine.
If your machine goes kaput or you upgrade to a new computer then you can’t reinstall this copy of Office onto the new machine, you’ll have to buy a new copy which will be then tied to that machine.

If this is true, I'd love to see it challenged in court. Given the recent EU rulings on selling second hand software, I don't think it would go in their favour.

A classic case of piracy offering a better product again though. They just don't learn.
I don't think Apple could do a better job at ruining MS and their reputation if they got a CEO position with the intention of destroying the company…
Im guessing theyre tying it to the motherboard, rather than the HDD, from the system crash line. Still far less than ideal though, ill be sticking with my 07 version methinks
Agent
A classic case of piracy offering a better product again though. They just don't learn.

This is totally true. The whole idea of not being able to reinstall it after formatting your computer is ridiculous. Everybody will just google and find a crack. :/