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Buffalo Europe partners with data recovery experts Kroll Ontrack

Tags: Buffalo Technology, Kroll Ontrack

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New partnership means combined expertise for Buffalo customers.

London, UK – 12 November, 2015: Buffalo Europe, a leading provider of external storage, network attached storage (NAS) and networking solutions, today announced its partnership with data recovery company, Kroll Ontrack. The partnership is part of Buffalo’s on-going commitment to improve customer services by providing its home and business customers with first-rate data recovery support.

Buffalo devices are in-built with robust and varied back-up functionalities; however, there are certain circumstances in which data loss can occur, even with the most capable back-up strategy. Failing technology, human error and natural disasters, such as fire or flooding, can all cause data loss.

The new partnership allows Buffalo customers access to Kroll Ontrack and its expert knowledge, should disaster recovery be required, at a 10% discounted rate. The following services will be included in the package: 

  • 32 locations across Europe
  • A free no obligation telephone consultation
  • A data recovery evaluation report to help customers make an informed decision on whether to proceed with their recovery process
  • An in-lab media evaluation of the failed device to determine the cause of failure and best data recovery method
  • Data recovery services by our expert engineers in dedicated environment including a specialist clean room and lab
  • Return of the recovered data (via next day courier or secure online file transfer)

Hiroshi Nagao, Managing Director of Buffalo EU B.V., said: “We are very excited to announce our partnership with the world’s leading data recovery provider, Kroll Ontrack. If data loss occurs, we want to help our customers retrieve it to the best of our abilities; this relationship with Kroll Ontrack enables us to do that.

“It provides our loyal customers a greater level of data protection, giving them access to data recovery experts at a discounted rate. It’s part of our ongoing commitment to improve our customer service, which is always at the core of what we do.” he continues.

Phil Bridge, Managing Director of Kroll Ontrack, said: “We are delighted to establish this new European-wide partnership with Buffalo Technology. We believe that we will be in a perfect position to provide a combined service to our clients to ensure they have access to a full portfolio of solutions for all their data needs, including data protection and failover services from Buffalo and data recovery and data mangement services from Kroll Ontrack.”

About Buffalo

Buffalo is a global manufacturer of innovative storage, multimedia, and wireless networking products for the home and small business. The company is recognised as the Number 1 total PC peripheral manufacturer in Japan, and was named the worldwide consumer NAS market leader 6 years in a row.

The company’s storage products are addressing the needs of the individual and the business, providing cost-effective network attached storage (NAS), portable and desktop hard drives, multimedia players, and Wireless LAN routers, which together offer a complete and integrated solution for the small office and digital home environment.

Buffalo’s strong international industry alliances with companies such as Intel, Broadcom™, Nintendo and Microsoft have allowed it to lead the industry in the development of the latest technologies into practical tools for the business and the home.

Headquartered in Japan, Buffalo has offices The Netherlands, USA and Taiwan. For more information please visit

About Kroll Ontrack

Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers manage, recover, search, analyse, and produce data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, data destruction, electronic discovery and document review services. For more information about Kroll Ontrack and its offerings please visit: follow @KrollOntrackUK on Twitter or subscribe to the Kroll Ontrack Data Blog.