Since the Autumn update of the Xbox 360 dashboard, rumours have been circulating the net that some consumers have been experiencing problems with their consoles. One reason for this is the suggestion that Microsoft have released a patch that disables any chipped Xbox 360's, but other reports suggest that the problem is "conflicting with recent versions of the DVD drive firmware that works with Samsung drives."

Microsoft have now responded to the problem, but haven't shed any further light on the issue.

"We're aware that a very small number of Xbox 360 customers have been experiencing some issues with their console after the Autumn Update has been applied. We're working with each customer individually to resolve any problems. Any Xbox 360 customers who have any issues with their console should contact the customer service team on 0800 587 1102."

Source : 360 gamer