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T-Mobile drops unlimited tethering on its Full Monty plans

by Alistair Lowe on 10 August 2012, 11:15

Tags: T-Mobile (NYSE:DT)

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When T-Mobile first launched its truly unlimited Full Monty phone plans back in February, we rejoiced as one of the UK's largest mobile operators adopted the spirit of unlimited data usage, however, our hopes and dreams weren't to last.

The firm has announced that its previous offering of truly unlimited mobile tethering will no-longer be available to new Full Monty customers. T-Mobile refuses to comment on this change of mind, though naturally one would conclude that it was a greater drain on bandwidth than the firm first assumed. On the other-hand, this could be a move in preparation for offering such services on a 4G plan, somewhere down the line, for now, it's anyone's guess.

T-Mobile Fully Monty no longer truly unlimited

This leaves mobile network operator, Three, as once again, the only firm to offer truly unlimited packages, inclusive of tethering, with unlimited internet plans available from £28pm.

To confirm, existing Full Monty customers with T-Mobile will not be affected by these changes.

HEXUS Forums :: 21 Comments

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Posted by burble - Fri 10 Aug 2012 11:28
HEXUS
Existing customers are safe but ‘truly unlimited’ is swept under the rug for new customers.

There was a quote on The Register from an unnamed source at EE that said “Existing customers can continue to tether for the foreseeable future, but tethering is no longer included in the tariff for anyone signing up from today”

So I'm not sure existing customers are safe.

I'll see if my girlfriend (who works for EE) can clarify. She's not directly involved with the bods that decide on tarrifs but there might have been some sort of internal announcement.
Posted by crossy - Fri 10 Aug 2012 11:42
This leaves mobile network operator, Three, as once again, the only firm to offer truly unlimited packages, inclusive of tethering, with unlimited internet plans available from £28pm.
:( and again, another UK carrier proves that it's only Three that really gets the idea of data usage - damn shame that their coverage isn't the best and customer support are atrocious. Bet Three's management are laughing their socks off that T-Mob's had to backtrack.

That said, T-Mobile tried to bump my new (tethering enabled) plan up by £4/month - and it's only very grudgingly that the manager I spoke to agreed to do me “a special discount” to bring it down to the price that I signed up for (which - as I pointed out to them - was also the price quoted on their website and in the in-store PR materials). :( Utterly clueless! :wallbash:
Posted by burble - Fri 10 Aug 2012 11:59
crossy
:( and again, another UK carrier proves that it's only Three that really gets the idea of data usage - damn shame that their coverage isn't the best and customer support are atrocious. Bet Three's management are laughing their socks off that T-Mob's had to backtrack

The coverage should be pretty much identical for T-Mobile and Three as they're using the same masts in most cases with Ericsson doing the maintenance.
Posted by kingpotnoodle - Fri 10 Aug 2012 12:09
I have no problem paying for what I use, the problem is a tiny minority use their 3G for everything and account for a disproportionate network load - stopping them is tough.

Personally I'd prefer to pay a small service charge (say £5 a month) and a tiny per MB charge (say 0.1p, so 1GB costs you around £1) so total is in line with the average for contracts. That way everyone pays fairly for what they use - they should ask each customer to set a monthly spending cap on sign-up and downrate their data to a inclusive 128Kbps standby service for the rest of the month or something.

But what do I know… I'm not most people and so I don't think I should get the moon on a stick for less than the cost of a Mars bar.
Posted by Biscuit - Fri 10 Aug 2012 13:15
crossy
:( and again, another UK carrier proves that it's only Three that really gets the idea of data usage - damn shame that their coverage isn't the best and customer support are atrocious. Bet Three's management are laughing their socks off that T-Mob's had to backtrack.

That said, T-Mobile tried to bump my new (tethering enabled) plan up by £4/month - and it's only very grudgingly that the manager I spoke to agreed to do me “a special discount” to bring it down to the price that I signed up for (which - as I pointed out to them - was also the price quoted on their website and in the in-store PR materials). :( Utterly clueless! :wallbash:

You know what, after leaving three for t-mobile, i preferred the service offered by three. There isnt a lot in it and i think the phone customer service is better with t-mobile but the online services for 3 are miles better.

burble
The coverage should be pretty much identical for T-Mobile and Three as they're using the same masts in most cases with Ericsson doing the maintenance.

Na, T-Mobile is better than 3, cant explain why exactly but my reception has been a lot better in more cases since changing.

Even if they are more expensive than the others, O2 have always been the best service and coverage for me. Few years since i left them though.

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