Corrupted Gamer Tag woes...
It’s not very often I write a piece based on personal experience, but here’s one for you now, with a stern warning within!
As part of the clean-up effort from this Blog post I took the opportunity to tidy up the mass of spaghetti that is the cabling behind my TV and install the nifty Bluedelta Smart-SCART Plus which I’ve got in for testing.
Seeing as I was in a tidy-up mood, I took the time to dust off the Xbox 360, which had been faithfully running near continuously since it arrived way back last year.
Now, before anyone crows off about static etc, I’d like to make it very clear that I didn’t actually give it a good rub down with a static-inducing fluffy duster, I just turned it off, disconnected all the cables and pulled the hard drive off, then blew the few bits of dust out before hooking it all back up.
Once everything was hooked back up, I powered up the Xbox 360 with no trouble and away we went… but then I hit a problem. It appeared that the Xbox 360 couldn’t find a gamer profile on my HDD, which was odd. Nipping into the system blade and having a snoop around my HDD all my game saves and downloaded content were there but my gamer profile had corrupted!
Now this shouldn’t be a problem as I should have been able to recover my gamer tag from live and just carry on… or so you’d think.
Going through the recovery process, I entered my gamer tag… I entered my e-mail address… I entered my password and then hit a wall. Xbox LIVE came back saying that either my e-mail address or password was incorrect. That’s great.. cheers… which is it then? My e-mail address or my password?
So I called the Xbox LIVE helpline, got put on hold for a few minutes and then explained my problem to the helpful guys and girls there As helpful as the Xbox LIVE support guys and girls are, they can’t actually access and reset your password but what they can do is access your account details to at least confirm the e-mail address and gamer tag you’re after… and all of that’s correct, so it has to be my password that’s wrong.
Now for the life of me I can’t remember what else my password might be so I’m left with no choice but to go through the password resetting process, which you do by going online on a PC, heading to the Xbox LIVE site and hitting the ‘Sign into MS Passport’ button.
I’ve now done this twice in the last two days and so far I STILL have not had a reset password mailed to me… in fact I’ve had absolutely NO mail at all from MS, regarding my passport or anything else.
So where does that leave me? Well right now I have a useless LIVE account with about 1600 credits on it, all of which are inaccessible as I can’t log in. I have a supposedly removable HDD with a corrupted sector, apparently caused by doing exactly what you’re supposed to be able to do and removing it… once. Oh, and I have even less hair than before as I’ve been tearing it out over how bloody useless the whole thing is because I decided to take care of my Xbox 360 and keep it bloody clean!
