Xbox 360 RRoD "behind us," say Microsoft
by Steven Williamson
on 18 February 2009, 10:36
Tags:
Xbox 360,
Microsoft (NASDAQ:MSFT),
Xbox 360
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However, Microsoft claim it has now weathered the storm and there should now be a significant reduction in the amount console being sent back to HQ for repair.
Though Microsoft's Aaron Greenberg doesn't go into specifics, he does say that the repair process is now much improved
We've improved that [repair] process. It's very quick, and they may upgrade your system with the latest technology. So that works really well. What it comes down to is isolating and figuring out the issue, fixing the issue, and the more that we can fix the issue, and know it's fixed, then we're good going forward. We've put the worst behind us on this, but we know there are a few lagging systems, and so we want to take those and make it right.
Microsoft is confident that its newly released Jasper Xbox 360 will be far more reliable and won't suffer the same fate as previous versions. We should think not.