Presentation and Bundle cont'd.
A folder contains the CDs to reinstall the OS and install the Alienware utilities, plus you get a manual, spec sheet and quick start guide, all in Top Secret Area51 theme.
It extends to a plastic credit card sized Top Secret Alienware ID card.
It gives you A3 Level clearance on Alienware's website. Simply put, you get personalised (see the branded HEXUS.net portion of the card) support options, tied to the product you bought. Logging on to the site using the HEXUS.net details showed we had purchased an Area51-m Extreme. You're then offered only the drivers needed for the model you bought, making it really simple to track them down, without having to hunt or identify the hardware inside the machine you have.
It even extends to the customisation you select when you buy. So if you selected ATI's Radeon GPU module, versus the default Go5600 option, you'd only see ATI drivers offered on the support site. If you then purchase a Go5700 module at a later date, Alienware add that to your purchase options and Go5700 drivers then appear on the support site, along with the Radeon version.
It's pretty cool and removes a couple of support steps, helping you out if things go wrong. For example, if you put in a support request from the support site, the site already knows what hardware you're enquiring about, so the support staff don't have to hunt too much in their knowledge base to help you out. More on general support and warranty soon.
It's just an Intellimouse Explorer 3.0A, but the Alienware branding is a nice touch.
An Alienware T-shirt (which I'm keeping, Terrence!) rounds things off. It's huge, drowing even my fat frame in cloth, but it's black and has Alienware's logo on it, instantly making me the envy of my other fat geek peers.
