Silver linings
Ten years ago, before the great consolidation, there was an ISP free-for-all in the UK market, and one of the better known brands was Claranet.
However, the owner was wise enough to see that margins were going to be uncomfortably tight for ISPs in future and decided to transform Claranet into an MSP (managed service provider). This essentially means that it helps businesses manager their presence and relationship with the Internet.
In this HEXUS.TalkingShop interview, Claranet MD Michel Robert explains what Claranet does now and the reasons for the transformation.
Our conversation is dominated by one of the hottest topics in enterprise IT these days - cloud computing. We put Robert on the spot and ask him to define cloud computing and tell us why we should care.