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Apple's iOS 9.3.2 update could brick your iPad Pro

by Mark Tyson on 17 May 2016, 11:41

Tags: Apple (NASDAQ:AAPL), iPad

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On Monday evening Apple released updates for its computers, for its iDevices, and for its watches and TV STBs, ahead of the WWDC (running from 13-17th June). The updates across the platforms brought a variety of fixes and patches for vulnerabilities, as per usual. However, there are numerous Twitterings from people who have 'bricked' their expensive new iPad Pro tablets during this update.

In particular it seems to be that the iPad Pro 9.7-inch model is often affected adversely by the iOS 9.3.2 update. If any HEXUS readers invested in one of these recently released tablets I would advise them to sit back and wait and not accept the current 91MB iOS OTA update they might be prompted to install by the iOS system.

Using an iPad Pro 9.7-inch version? Then it might be best to wait for a newer update version.

As with any OS updates, on any system, its often best policy to wait at least a day or two for any nasty bugs that have slipped past QC to be spotted by the community. One of the most important fixes present in Apple iOS 9.3.2 addresses vulnerabilities in iPhone 6s and iPhone 6s Plus devices, so iPad Pro users perhaps shouldn't be so eager to update anyway.

So what happens if you update your iPad Pro 9.7-inch with iOS 9.3.2? We aren't sure that this affects all such users, or anything of that scale, but the reports and Tweets say that affected iPad Pro devices will get an 'Error 56' message shortly after accepting, downloading and installing the latest OTA update.

A working iPad Pro

In the wake of the error message users will be asked by an on screen prompt to plug in and connect to iTunes. Unfortunately the suggested solution doesn't appear to work for anyone of those affected, whose devices are thus effectively 'bricked'.

HEXUS Forums :: 13 Comments

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Posted by LSG501 - Tue 17 May 2016 12:27
Apple… it just works….well that used to be the moto, now not so much.

How can a company that has such tight control over all the hardware used in it's devices let this sort of thing happen.

Now I can understand a linux or windows update doing this to a select few items due to the amount of variation available but this is apple who sell ‘pre packaged products’ with predefined hardware.
Posted by Vorlon99 - Tue 17 May 2016 12:48
Well, they have bricked iphone 4's last year with the big update to iOS, and there are a lot of problems where the update is too big to download and install on some of these older devices, so you have to do it using iTunes etc…
All gets a little bit messy, and a lot less Apple than some people are used to :D
Posted by MrRockliffe - Tue 17 May 2016 12:51
LSG501
Apple… it just works….well that used to be the moto, now not so much.

How can a company that has such tight control over all the hardware used in it's devices let this sort of thing happen.

Now I can understand a linux or windows update doing this to a select few items due to the amount of variation available but this is apple who sell ‘pre packaged products’ with predefined hardware.

Instead of focusing the same resources on a tighter group of hardware, they think “oh, we don't need to work as hard”. It's the primary reason the 6S Plus just isn't as good as it should/could be.
Posted by SHSPVR - Tue 17 May 2016 13:06
LSG501
Apple… it just works….well that used to be the moto, now not so much.

How can a company that has such tight control over all the hardware used in it's devices let this sort of thing happen.

Now I can understand a linux or windows update doing this to a select few items due to the amount of variation available but this is apple who sell ‘pre packaged products’ with predefined hardware.
The thing is no two hardware device are a like even if they the make and model
My guest would be some software run background is the root cuases the problem
Posted by LSG501 - Tue 17 May 2016 13:52
SHSPVR
The thing is no two hardware device are a like even if they the make and model
Not really true, they have a few different suppliers admittedly but they're all under contract to fit into Apples specifications on their hardware, plus I'm sure Apple has access to EVERY combination of their hardware configurations, not to mention during the 4/5 beta versions prior to this. And it's not like there's hundreds and hundreds of possible configurations of each model and this is an OS level update, so worst case scenario should be some of the user installed software not working, not the device bricking itself on an update.

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