Microsoft has confirmed that it is investigating a software problem that could leave users of its Windows operating systems with a blank screen.
The glitch, described as the "black screen of death", is said to affect a number of Windows releases - including the latest version, Windows 7.
Numerous reports suggest that Microsoft's latest round of security updates , deployed on Tuesday November 25th, could be the cause of the problem.
Commenting on the matter, Microsoft revealed that it is "investigating reports that its latest release of security updates is resulting in system issues for some customers".
"Once we complete our investigation, we will provide detailed guidance on how to prevent or address these issues," the company said in a statement.
Meanwhile, UK-based security firm Prevx has issued a temporary fix for the problem, but adds that its solution doesn't work in all cases. Shedding light on the situation, Prevx states that "the cause of this recent crop of Black Screen appears to be a change in the Windows Operating Systems lock down of registry keys."
"This change has the effect of invalidating several key registry entries if they are updated without consideration of the new ACL rules being applied. For reference the rule change does not appear to have been publicised adequately, if at all, with the recent Windows updates."
The company adds that it has identified at least 10 different scenarios that trigger the so-called black screen of death.
