PRESS RELEASE
- Rigorous independent testing from RootMetrics® ranks EE number one for mobile internet, call, text and reliability across the UK
- EE ranked number one overall mobile network operator in England, Scotland, Northern Ireland, and joint first in Wales
- More than 840,000 test samples undertaken across the UK to find the number one mobile network
13th March, 2014 - EE has today been named as the number one mobile network in the UK, following comprehensive independent testing from RootMetrics. RootMetrics assessed all four major operators, collecting over 840,000 test samples and driving more than 23,000 miles - the equivalent of driving from Land's End to John O'Groats 27 times.
EE was ranked number one in network performance in all major categories in the UK:
- Number one for overall network performance
- Number one for network reliability
- Number one for speed
- Number one for mobile internet performance
- Number one for call performance
- Number one for text performance
EE also took the top spot overall in England, Scotland and Northern Ireland, and was joint top in Wales. EE was top or joint top in all categories in all nations in the most thorough independent, customer-centric mobile network testing ever undertaken in the UK.
The award comes less than 18 months after the launch of EE. Since 2012, EE has invested over £1 billion in its network, and will spend a further £500 million further expanding 4G coverage to the next 25% of the population and enhancing phone call quality.
Olaf Swantee, CEO at EE, said:
"Today's results show that the EE network gives customers everywhere in the UK the best mobile experience. This is down to our ongoing investment in introducing 4G, increasing 3G capacity and upgrading 2G, while also spending hundreds of millions on phone call quality. We encourage the most rigorous independent testing of mobile networks in the UK, and strive to set new standards in performance and reliability."
4G from EE currently covers more than 70% of the UK population and, as of today, 175 towns and cities with coverage now switched on in City of Londonderry/Derry, Northern Ireland.
4G from EE is now available in 175 UK towns and cities across the UK - Aberdeen, Accrington, Aldershot, Altrincham, Amersham, Ashby-de-la-Zouch, Ashford, Ashton-under-Lyne, Aylesbury, Barnsley, Bath, Basildon, Basingstoke, Beaconsfield, Bedford, Belfast, Belper, Benfleet, Berkhamsted, Bicester, Billericay, Bingley, Birmingham, Blackburn, Blackpool, Bolton, Bournemouth, Bracknell, Bradford , Braintree, Brentwood, Brighton, Bristol, Burton upon Trent, Caerphilly, Camberley, Cambridge, Cannock, Cardiff, Coalville, Caldicot, Canvey Island, Carlisle, Crawley, Chatham, Chelmsford, Cheltenham, Chepstow, Chester, Chester-le-Street, Chorley, Colchester, Coventry, Cwmbran, Darlington, Derby, Dewsbury, Doncaster, Dudley, Dundee, Durham, Edinburgh, Ellesmere Port, Exeter, Farnborough, Farnham, Fleet, Gerrards Cross, Gillingham, Glasgow, Gloucester, Grangemouth, Grays, Grimsby, Guildford, Halifax, Harlow, Harpenden, Harrogate, Hartlepool, Hatfield, Hemel Hempstead, High Wycombe, Hinckley, Hitchin, Houghton-le-Spring, Horsham, Huddersfield, Hull, Ipswich, Keighley, Kenilworth, Leatherhead, Leeds, Leicester, Letchworth, Lichfield, Lincoln, Liverpool, London, Londonderry/Derry, Loughborough, Luton, Lytham St Annes, Maidenhead, Maidstone, Manchester, Marlow, Merthyr Tydfil, Milton Keynes, Middlesbrough, Motherwell, Newbury, Newcastle, Newcastle Under Lyme, Newport, Northampton, Norwich, Nottingham, Oldham, Oxford, Paignton, Peterborough, Plymouth, Poole, Pontefract, Portishead, Portsmouth, Preston, Rayleigh, Reading, Redcar, Redhill, Reigate, Richmond, Rochdale, Rochester, Rotherham, Runcorn, Sale, Sevenoaks, Sheffield, Shipley, Skelmersdale, Slough, Southampton, Southend-on-Sea, Southport, Stevenage, St Albans, Stafford, Stockport, Stoke, Sunderland, Sutton Coldfield, Swansea, Swindon, Telford, Thame, Tonbridge, Torquay, Tunbridge Wells, Walsall, Warrington, Watford, Welwyn Garden City, Weston-super-Mare, West Bromwich, Widnes, Wigan, Windsor, Woking, Wolverhampton, Worksop and York.
EE double speed 4G is available in 20 cities - Belfast, Birmingham, Bristol, Cardiff, Derby, Edinburgh, Glasgow, Leeds, Liverpool, London, Manchester, Newcastle, Nottingham, Sheffield, Southampton, Sunderland, Sutton Coldfield, Walsall, West Bromwich and Wolverhampton.
4G from EE is also available in Heathrow, Gatwick, Stansted, Luton, City, Birmingham, Manchester, Edinburgh, Glasgow, Newcastle, Liverpool John Lennon, Bristol, Nottingham East Midlands, Leeds-Bradford, Belfast International, George Best Belfast City, Robin Hood and Blackpool airports.
About EE
EE is the largest and most advanced digital communications company in Britain, delivering mobile and fixed communications services to consumers, businesses, government and the wholesale market. With approximately 15,000 employees and 600 retail stores, EE serves more than 27 million customers on EE, Orange and T-Mobile mobile and broadband plans.
EE runs the UK's biggest and fastest mobile network, having introduced the UK's first superfast 4G mobile service in 2012. EE's 4G coverage reaches almost 70% of the UK population. EE's 2G coverage reaches 99% of the population while 3G reaches 98%. EE's superfast fibre broadband service covers 54% of the UK population, and ADSL broadband service covers 98.7% of the population.
EE has received extensive independent recognition including being ranked the UK's #1 overall network by RootMetrics®, Fastest Network at the 2013 uSwitch Awards, Best Network at the 2013 Mobile Choice Consumer Awards and What Mobile Awards, Network Innovation at the 2013 Recombu awards and Best Network for Business at the 2013 Mobile Industry awards.
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Rankings based on RootMetrics® UK-wide and Nations of the UK RootScore® Reports covering July - December 2013 for mobile network performance test results of 4 mobile networks across all available network types. The RootMetrics® awards are not an endorsement of EE. Your results may vary. See rootmetrics.co.uk for details.
