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Best Buy closes UK stores to focus on Carphone Warehouse

by Steven Williamson on 7 November 2011, 10:51

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11 Best Buy stores in the UK are set to close as the US electrical retailer switches focus of the European side of its businesses to a ‘connectivity’ strategy within Carphone Warehouse stores.

The closure of the UK “big box” retail outlets has been blamed on the “progress of online retailing and the growth of new products such as smartphones, tablets and apps.” 1,100 staff will be affected by the store closures, but Best Buy says that majority of its employees will be redeployed within the business.

Andrew Harrison, CEO at Best Buy Europe, commented: “We are very proud of our Best Buy team members. They have been exceptionally committed and have delivered fantastic customer service. Our immediate focus is on ensuring that they are offered new opportunities within Carphone Warehouse and Geek Squad, where they will help us deliver a best-in-class customer experience.”

The renewed focus on Carphone Warehouse will see the expansion of the "Wireless World" store format across the UK, which provides a wider product mix and a higher level of service. The Best Buy Europe Group expects to have 350 to 400 "Wireless World" stores operating by March 2012.

The 11 Best Buy UK stores that are set to close are based in Thurrock, Hedge End, Merry Hill, Aintree, Croydon, Derby, Cribbs Causeway, Hayes, Rotherham, Nottingham and Enfield.


HEXUS Forums :: 12 Comments

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Didnt even know we had a best buy!
Pancake
Didnt even know we had a best buy!

I was thinking exactly the same…….
Gutted. Wish I had more cash to spend in our local (Aintree) Bestbuy. Sorry to hear about the job losses too. Great Xmas present BestBuy - nice! :(
Seems like a strange decision to me. I like the way they do things though so I'll probably be buying from their website still, as long as it still supports Europe and doesn't offload everything onto Carphone Warehouse.
There's not one near me, and only been in a US Best Buy, but that's a real shame.
Also, didn't they only open them what seems like yesterday?