Excellent service as always. Goods delivered for free and arrived right on schedule. Thank you A+++

I got nice free delivery service as usual from Scan but for the first time I recieved a wrong item from them. It's something equivalent to what I originally ordered specwise, but cost little less. But it's only 50P difference so nothing serious....but it's a bit of a let down anyway. But ovewrall I'm still happy for what I've received for what I've paid. Thank you Scan.

Ordered 4000+ oem on weekend, got it on tuesday which I reckon as quick service. Packaging was one of the best everything is properly sealed with plenty of bubbles. Very satisfied with this first purchase from them:) A+++

Ordered a gig of ram, delivered next day. Very well packaged as always. A+++:)

I had a problem with ebuyer when I placed my first order about a year ago. I've ordered lots of components from them but one of them(case)didn't show up, although order status said it was already sent with the rest of the stuffs. So I contacted city link by myself with consignment number and they told me they haven't actually recieved the case from ebuyer, and also told me they often recieve similar inquiries from lots of other ebuyer shoppers:( So I got slightly upset by hearing this and contact ebuyer with an enote. After loooong wait(about a week)I got my first reply from support guy who was kind enough to promise me that he will check what went wrong with my order and will contact me again. After another looooog wait(another 7 days or so)I finally got another reply from him saying it looks like they haven't sent out the case because it was already out of stock when I ordered it. He continued saying he was very sorry and since case are all gone now he promised me to give me a full refund which I recieved after a week or so. So this is my story and I must say it was a very frustrating one month. There must be a serious flaw in their stock counting system, because I 'm sure the stock was plentiful when I ordered it. Anyway, I got my money back in the end and support was very good so I guess it wasn't too bad...but I have never used ebuyer since then. BTW, this is all happened a year ago so maybe things are much improved by now. Oh, and one more thing. The things I ordered came in seperate boxes unlike dabs who usually put all things in one big box. Because of this, the city link guy dropped one of my boxes TWICE while trying to bring them from his van in one go. And this is only while I was watching so I guess he must have dropped over 50times all together, who knows.(And yes, my floppy drive and PSU came damaged. Fortunately, not heavily but slightly.)

I've bought from them numerous times for the past few years(probably spent more than 3000) and never had a single problem. Delivery is always very quick(usually next day) and well packaged, RMA is easy and hassle free, and the pricing is fair to my eyes, so I really cannot fault their service. Maybe only downside is there are too many "out of stock" items, but that's about it. So for me, they are the best online shop to deal with, and I highly recommend them.