I\'m sick and tired of OcUK with their crap and discusting attitude to their customers, first they pulled their email, then they decide.. \'oops, our phone switch is being overloaded\' and are taking well over a month to install a new telephone switch.. wow, what a supprise, now they\'ve disabled their forum registration, AND are bitching about customer complaints on the forums, now the ONLY option left is snail mail.. are they gonna move address as well?
I have 2 items to RMA to them, I can\'t get through in any way other than snail mail, when I phone the phone either goes on and on, or stays engaged forever.
They are increasenly cutting themselves off from their customers, if they keep this up they wont have any damn customers left.
It takes alot to get me angry, and I rarely gripe as bad as this, but they\'ve went wayyy too far.
Not only that, but the shipping company to Northern Ireland that they use (ParcelForce) are a complete joke, my latest order, it took them 26 hours to move my package from the \'national hub\' probibly in the middle of england somewhere, to belfast, it reached belfast around 11pm yesterday.. my town is only 13 miles away from belfast, and its still not here, i probibly wont get it until tomorrow sometime now, and thats another 30 hours.. how is that in any way possible or excusable?. I don\'t pay Â£20 for a \'48 hour service\' and receive 72hour+ delivery times.