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I\'ve ordered a couple of times from OcUK - nothig expensive, just some DVDs and a heatsink or two.
Their website is rather old fashioned and a bit difficult to navigate. The Search feature is also rather hidden, and not very easy to use. However, they delivered quickly and with no problems - though on small items the delilvery charge significantly increases the cost. A 25 DVD spindle which appeared to be priced under £5 actually costs nearly £10 including VAT and delivery.
On both occasions, however, I have been very disappointed in the packaging. The DVDs were thrown in a too-large jiffy bag, which was in terrible condition by the time it arrived. The spindle was free to move through a very large space in transit, and the packaging looked about to open. When ordered the heatsink and a few other things (total cost £50 or so) - the packaging was roughly the same. A larger jiffy bag, with everything thrown in and free to move around. It would make much more sense to ues a box, and OcUK seem to be trying to spend as little money as possible.
I haven\'t had any serious problems with the company, and so can\'t really comment on their customer support. However, they no longer accept emails, people report that the phone lines are very busy and understaffed, and shop-related threads are immediately deleted from the forums. I would be uncertain about making a large order from OcUK, since I\'m not confident about the packaging or what I could do if I had a problem.
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