|
The thing with these company rating tables is that people who have never had a problem will score the company quite well. Nothing wrong with that, except the fact that any monkey can take your cash and stick a box in the post. That does not really say anything about a company, appart from that they are simply forfilling thier basic obligation. What really seperates the wheat from the chaff is how the handle the situation when things go tits up. This is why I will NEVER order from OcUK again.
Take the worst experience you have ever had with a PCworld salesman and times it by a 1,000, Throw in some arrogance of US govenment proportions, sprinkle some \'Group 4\' style incompetence and garnish with some K.G.B. type cover-up.
I don\'t understand quite how THEM fluffing my order caused them to become so angry at me. I honestly tried to be as polite and understanding as i could. I know these things happen. Bu after being in-directly called stupid, I asked to speak to the most senior person possible. This seemed to wind them up even more and the person I spoke to talked to me like I was a retard and even swore at me several times. I just sat and listened in shock. I don\'t know how they get away with it.
But if you actually fancy enduring the kind of abuse the OcUK customer services seem to enjoy serving up to it\'s paying customers, I suggest you go to a \'Roy Chubby Brown\' gig and call him a fat bastard instead. Atleast that would be funny.
|
