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Tekheads

Web Site http://www.tekheads.co.uk
Address Unit 8 Whisby Way Business Centre
Whisby Way
Lincoln
Lincolnshire
LN6 3LQ
Telephone Numbers Customer: 0870 119 00 44
Email Addresses Customer: contact@tekheads.co.uk
Company Representative(s)

Trust Statistics

An average rating of 0 in any category indicates that no ratings have been given

No Of Ratings Received 40
Average Overall Rating
4.13
Pricing and Products
4.38
Shipping and Packaging
4.30
Customer Service
4.16
Return Merchandise Authorisation (RMA)
4.15
Web Site
4.03
Chances you would buy again from this retailer
4.19
Overall Score 165
HEXUS Ranking 9

Ratings Received

Reviewer Details Ratings Comments
vivaladan
25 Dec 2004, 6:24 p.m.
Category
Thermal Control
Pricing
Buy again
Shipping
Customer Service
Reasonable products at reasonable prices. A retailer to keep your eye on.
Whalefish
24 Dec 2004, 8:20 p.m.
Category
Miscellaneous
Pricing
Buy again
Shipping
Customer Service
I have used Tekheads for as long as they have been in business. Recently I purchased about £800 worth of kit from them. The service and support has always been first rate. I\'d rather pay a couple of pounds more and buy from Tekheads knowing I would get a fast response if there was a problem.
Ice Kay
10 Nov 2004, 1:52 p.m.
Category
Miscellaneous
Pricing
Buy again
Shipping
Customer Service
I\'d rather pay a few quid more at Tekheads than be dissappointed. selection of goods, customer support and RMA service is excellent.
m@tt
5 Jul 2004, 12:16 p.m.
Category
Overclocking and Cooling
Description
Fans
Pricing
Buy again
Shipping
Customer Service
I had been trying to order a couple of fans from Extremecooling.co.uk since 1st of July, I never got my conformation E-mail, so mailed them, they said that there was not any record of my order, even though I had an order number. Then I tried to re order, Extremecooling.co.uk had gone, so I looked at Tekheads and they had a Free Del option now, so I placed my order, recieved this mail this morning. 5th July Dear Customer, We have noticed that over the weekend a vast number of orders were placed, yours included, which had \'Free Delivery (2-3 Days)\' selected as the shipping method. Unfortunately this was due to a software error our end - sadly we cannot honour \'Free Delivery\' for your order. It would be much appreciated if you could email back with your name and order number and preferred method of shipping, so we can alter your order and get it out of the door for you. If you wish to cancel your order, this will be understandable. Again we request that you email your name and order number to us so we can cancel your order. Apologies for any problems caused. Not very happy with Tekheads at the moment, all I want is a couple of fans and it\'s been days of messing around and still no fans
Nimrod
29 Jan 2004, 12:32 p.m.
Category
Small Form Factor
Manufacturer
Shuttle
Price
GBP 130
Description
Shuttle SN41G2
Pricing
Buy again
Shipping
Customer Service
Extreamly helpful chaps, both on the phone and over email :) I ordered mid afternoon and the goods turned up first thing the next morning :clock: Now thats service :)
mgh0
27 Jan 2004, 11:05 a.m.
Category
Storage
Manufacturer
Pioneer
Pricing
Buy again
Shipping
Customer Service
amazingly fast and efficient. Sam and Vini are both very friendly and competent, my order was placed at 4.30pm and it arrived this morning at 1030am. can\'t see myself using anyone else for the near future.
mgh0
23 Jan 2004, 9:48 p.m.
Category
Miscellaneous
Pricing
Buy again
Shipping
Customer Service
very friendly and proffesional. Will be making most of my purchases from sm and co.
Krikkit
16 Jan 2004, 9:17 p.m.
Category
Mainboards
Manufacturer
abit
Price
GBP 80.78
Description
NF7-S v2.0
Pricing
Buy again
Shipping
Customer Service
Bit slow to pack (2 working days from email sent, but that\'s what it warns about), otherwise completely flawless - haven\'t tried the RMA service yet, and hopefully i won\'t have to...
Nimrod
14 Jan 2004, 10:42 a.m.
Category
Small Form Factor
Manufacturer
Shuttle
Description
SN41G2
Pricing
Buy again
Shipping
Customer Service
Great chaps and excellent customer service :)
Shorty
3 Dec 2003, 3:36 p.m.
Category
Miscellaneous
Pricing
Buy again
Shipping
Customer Service
Been a regular customer of Tekheads for over a year now. In that time, I've had nothing but great service from them. Only had cause to RMA once and that was a faulty Shuttle. Tekheads collected the unit (rather than me having to pay for it's return) and a new one was delivered with two days. Friendly, helpful and reliable. Their prices may not be the cheapest but it's worth the few extra pounds, because I get what I order and I get awesome customer service.
Austin
3 Dec 2003, 2:37 a.m.
Category
Miscellaneous
Manufacturer
Shuttle
Description
A few parts inc B-grade Shuttle SN41G2
Pricing
Buy again
Shipping
Customer Service
:D I bought a B-grade Shuttle off them, it stated it had the mobo replaced (DOA return?). When I recieved it there were some parts missing, nothing hugely important. I contacted them via email and recieved a rapid response apologising and managed to scrape together the parts for me (even offered to order some from Shuttle). They did this even though it was probably the cust who returned ;) the DOA who had neglected to return all the parts. Not only that but they sent it all to me at no cost to myself next day! Top class service, and not just this one time either. ;) BTW I made no mention of forums or feedback!
moony1234
24 Nov 2003, 2:38 a.m.
Category
Storage
Good prices, good delivery times, good packaging
Overlag
23 Nov 2003, 8:54 p.m.
Category
Displays / Monitors
Manufacturer
Sapphire
Price
GBP 300
Description
9700pro and fans
Pricing
Buy again
Shipping
Customer Service
Orderd an 9700pro from them, came very badly packed, the box was crushed, and the card was dead...the RMA was fast though. Also orderd fans from them before, and grills that came with screws, again, due to poor packaging and the fact the post man pushed it through my letter box, 3 of the 8 screws was missing.:wow: I would order again though, because part of the blame is down to the fact the ATI packaging of there cards isnt good enough, Geforce cards came in big boxes with alot of protection, the ATI came in a anti static bag just loose in a box :drunk:
Ice Kay
22 Nov 2003, 2:58 p.m.
Category
Small Form Factor
Pricing
Buy again
Shipping
Customer Service
Custome service is second to none, they even collected the faulty shuttle from me and offered to build the next shuttle if I sent the parts to them. Been using them for 3/4 years now and never had a problem.
Austin
22 Nov 2003, 4:13 a.m.
Category
Miscellaneous
Pricing
Buy again
Shipping
Customer Service
Certainly above average and they do some marvelous deals (if you can catch them). P&P is a bit pricey but in line with the majority of suppliers. Delivery is slow as it seems to take them a few days to actually process your order (delivery is supposedly next day). If you want your goods before the weekend order MOnday or Tuesday. Other than that they are excellent.
Funkychicken9000
22 Nov 2003, 12:05 a.m.
Category
Chassis
Manufacturer
Cooler Master
Price
GBP £120
Description
Lots, a case, processors, memory, motherboards, basically about 3 full pc's :D
Pricing
Buy again
Shipping
Customer Service
Bought lots of TEK and their sister company extreme cooling. they are friendly and prompt with delivery. The prices are good and they have some of the best customer support around :D
alexfinch
21 Nov 2003, 8:29 p.m.
Category
Miscellaneous
First place I bought from and will continue to do so. Customer service and prices are excellent and would recommend them to anyone.
luke313
21 Nov 2003, 6:50 p.m.
Category
Miscellaneous
Price
GBP Lots
Description
Various
Pricing
Buy again
Shipping
Customer Service
I have bought various stuff from Tekheads, ranging from Hard Drives to Keyboards, and have always had very good service from them. Prices tend to be quite expensive (Especially with p & p added on), but there are some [i]very[/i] good deals in the 'Lucky Dip'. Managed to get a DVD drive for £18.99 including postage :p!
Pigboy
21 Nov 2003, 4:07 p.m.
Category
Miscellaneous
Manufacturer
Shuttle
Price
GBP 200
Pricing
Buy again
Shipping
Customer Service
Ive bought several items from Tekheads, all came well packed and most of the time were delivered on time by there courier which is city link. The courier messed me around on my first order from them. To be honest i was given my next order free delivery which made up for the problem. If you want a chat with someone helpful drop Vini a line his door is always open. They stock a good range of products at good prices but some items can be bought for a better price elsewhere. Like ive said before though its worth spending a little extra for friendly service on the end of the phone.
XTR
21 Nov 2003, 1:37 a.m.
Category
Miscellaneous
Pricing
Buy again
Shipping
Customer Service
I've used Tekheads a few times but I am always put off by the expensive delivery prices. Competitive prices but products can usually be found cheaper elsewhere. ::/
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