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SCAN

Web Site http://www.scan.co.uk
Address 27-28 Enterprise Park
Middlebrook
Horwich
Bolton
BL6 6PE
Telephone Numbers Sales: 0871 472 4781
Email Addresses
Company Representative(s) ChrisP
wesleyaldred
WildmonkeyUK
danmac

Trust Statistics

An average rating of 0 in any category indicates that no ratings have been given

No Of Ratings Received 813
Average Overall Rating
4.67
Pricing and Products
4.61
Shipping and Packaging
4.61
Customer Service
4.60
Return Merchandise Authorisation (RMA)
4.40
Web Site
4.35
Chances you would buy again from this retailer
4.74
Overall Score 3794
HEXUS Ranking 1

Ratings Received

Reviewer Details Ratings Comments
MSIC
26 Feb 2010, 3:17 p.m.
Category
Storage
Pricing
Buy again
Shipping
Customer Service
Bought a 2TB drive for a good price, and was shipped to me within 24 hours (ordered at lunch time, was in my hands before next lunch time).
sumang007
8 Feb 2010, 2:05 p.m.
Category
Power Supply Units
Manufacturer
Seasonic
Price
GBP 129.24
Description
Seasonic X-750 PSU
Pricing
Buy again
Shipping
Customer Service
Great as always :d Still need to improve their packaging a bit though...
Brainwavez
20 Jan 2010, 3:53 p.m.
Category
Computer Systems
Manufacturer
Scan
Price
GBP 515
Description
3XS Smart Edition system with Asus GTS 250
Pricing
Buy again
Shipping
Customer Service
After buying from OcUK, getting faulty components and no help from them - finally having to chargeback I bought from Scan. I had problems with the computer I bought from Scan - but they immediately helped me with no quibble. They even upgraded the GPU to one with better cooling (more expensive version of the same card) just to ensure that the issue I had was fixed. They were helpful and polite at all times and kept me fully informed. I would (and have) highly reccomend Scan to others.
GingerNinja.net
6 Jan 2010, 11:32 a.m.
Category
Computer Systems
Pricing
Buy again
Shipping
Customer Service
Over the past few months I have purchased A Core i5 CPU, MoBo, Ram, GPU, HDD, PSU & Case to build 2 systems (PSU was for another system) and the service and delivery were first rate as usual.
Viper81
19 Dec 2009, 1:13 p.m.
Category
Chassis
Manufacturer
SilverstoneTek
Price
GBP 91.00
Description
Silverstone Raven RV02
Pricing
Buy again
Shipping
Customer Service
Bought a Silverstone Raven V2 from Scan. Awesome service as usual with a great price to boot! Thanks :)
danroyle
12 Oct 2009, 3:50 p.m.
Category
Mainboards
Bought an MSI P55 GD65 through the offer extended to forum members. Everything went great, Paul rang me for card details, and was all done quickly. was hugely pleased as though i'd missed out on the boards as they were put up early. Thanks Paul, and SCAN AWESOME
Pyrii
16 Sep 2009, 3:31 p.m.
Category
Components
Price
GBP 500
Description
Asus P6T SE, 6Gb Corsair RAM, i7 920, 9600GT
Pricing
Buy again
Shipping
Customer Service
Great transaction till motherboard was found faulty. SCAN didn't test board and tried to charge me fraudulent "fines" saying it wasn't faulty. And tried to charge me £15 per email regarding the matter. Sent a letter to the CS Manager and finally they "found" the fault with the board and sent a replacement which had been opened, items removed and was bashed to hell. Will certainly not buy from again. RE Wesley's comments of "massive over exaggeration": [quote]Please review the emails sent to yourself and our Terms & Conditions relating to the return of goods with items that are not faulty. Please be aware in addition to the £20+vat ntofied for the Return, there is also a further £15+vat charge as per the email sent to yourself as part of the collection. The total outstanding currently stands at £35+vat. Wesley Scan Computers[/quote]
TAKTAK
12 Sep 2009, 2:11 p.m.
Category
Mainboards
Pricing
Buy again
Shipping
Customer Service
Bought an MSI P55 GD65 through the offer extended to forum members. Everything went perfectly, Paul rang me for card details, i didn't have a card on me but he managed to pull one from a previous order. Thanks Paul, and thanks SCAN
chudley
3 Sep 2009, 5:16 p.m.
Category
Storage
Pricing
Buy again
Shipping
Customer Service
Again , SCAN delivered the goods as promised. Easy ordering process and super fast delivery - even over a bank holiday weekend. :)
johnakajohn
9 Aug 2009, 3:57 p.m.
Category
Displays / Monitors
Bought monitor and ASRock ion 330 for relative, ion came with wrong power cable, Scan were very helpful getting me the correct power cable.
sydd
22 Jul 2009, 4:40 p.m.
Category
System Mods
Manufacturer
SilverstoneTek
Price
GBP 290
Pricing
Buy again
Shipping
Customer Service
I bought a Silverstone Fan bay adaptor, Aqua Fan controller/display and a Caviar HD. Delivered nxt day faultlessly as usual and City Link were early!!!!:)
Kord
4 Jul 2009, 1:40 p.m.
Category
Thermal Control
Manufacturer
Scan
Price
GBP 150
Description
Coolscan Portable AirCon 12KBT
Pricing
Buy again
Shipping
Placed an order for a few items including 2 bulky air-con units, some time around 2pm. Got a text at 5pm, saying the items had been dispatched. The next morning, the order arrived. That was my 8th order with Scan. The fact they consistently perform so well, is why I've rated them "exceptional".
MSIC
17 Jun 2009, 6:47 p.m.
Category
Visual
Manufacturer
Western Digital
Price
GBP 81
Description
2 x WD HD TV's, and 1 x 320GB external drive.
Pricing
Buy again
Shipping
Customer Service
Easy ordering, great price, reliable packaging and promptly dispatched. Good all round.
johnakajohn
15 Jun 2009, 10:19 a.m.
Category
Storage
Manufacturer
Corsair
Description
Corsair S128 SSD
Pricing
Buy again
Shipping
From stage 1 to 4 in about an hour, excellent stuff.
konigen
8 Jun 2009, 7:35 p.m.
Category
Computer Systems
Price
GBP 100
Description
Many things
Pricing
Buy again
Shipping
Customer Service
I've bought a few items which have all been dealt with awesomely, and I've also had an RMA through for a Razer mouse which was very fast! Excellent as always If you want piece of mind, go for Scan every time
Stanman
4 Jun 2009, 9:46 p.m.
Category
CPU
Manufacturer
Intel
Price
GBP 225
Description
I7 920
Pricing
Buy again
Shipping
Customer Service
good price and fast delivery:):)
sumang007
26 May 2009, 3:40 p.m.
Category
Miscellaneous
Manufacturer
Creative
Price
GBP 92
Description
Creative X-Fi Titanium Fatal1ty
Pricing
Buy again
Shipping
Customer Service
Excellent service as usual, but the packaging quality has slipped a bit... you guys used to use lots of bubble wrap (even for boxed items), but now you just seem to pop things in a courier bag and call it a day. If you could go back to using bubble wrap, that would be great! Cheers :)
Funkstar
14 May 2009, 9:32 a.m.
Category
Components
Service and delivery time great as always. I just have a real issue with ScanSure being applied by default when you checkout.
Skyrail
1 May 2009, 5:27 p.m.
Category
Displays / Monitors
Manufacturer
Dell
Price
GBP 260
Description
Dell 2209WA, 2x2Gb 800Mhz DDR2 Crucial RAM, 512Mb 400Mhz DDR Crucial Value RAM
Pricing
Buy again
Shipping
Customer Service
Bought a new monitor and some more RAM to upgrade my two computers. Excellent stuff. Everything was priced well, free delivery through the Hexus forums and although free the items came in 2 days. Good stuff indeed. Originally I messed up on payment (again) so within 10 minutes I was on the phone with a good support member who fixed my problem in moments. Great service, would certainly buy from them again!
Tetley
28 Apr 2009, 10:47 p.m.
Category
Overclocking and Cooling
Pricing
Buy again
Shipping
Customer Service
Ordered watercooling parts and as usual received their class leading service. The 4 stage process works extremely well and sending a text when your goods are sent out for delivery is a fantastic touch. I also had to return an item a few weeks ago and although there was a small conflict to begin with the RMA went very smoothly and the refund was prompt. Free p+p through Hexus and order delivered the next day - as usual well done Scan
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