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SCAN

Web Site http://www.scan.co.uk
Address 27-28 Enterprise Park
Middlebrook
Horwich
Bolton
BL6 6PE
Telephone Numbers Sales: 0871 472 4781
Email Addresses
Company Representative(s) ChrisP
wesleyaldred
WildmonkeyUK
danmac

Trust Statistics

An average rating of 0 in any category indicates that no ratings have been given

No Of Ratings Received 813
Average Overall Rating
4.67
Pricing and Products
4.61
Shipping and Packaging
4.61
Customer Service
4.60
Return Merchandise Authorisation (RMA)
4.40
Web Site
4.35
Chances you would buy again from this retailer
4.74
Overall Score 3794
HEXUS Ranking 1

Ratings Received

Reviewer Details Ratings Comments
Biscuit
1 Nov 2011, 4:57 p.m.
Category
Components
Pricing
Buy again
Shipping
Customer Service
I have made a number of purchases over the past few weeks, along with a number of returns and cancellations. Everything has been handled superbly as usual and i will continue to use scan as my primary online store.
MonkeyL
7 Oct 2011, 8:04 p.m.
Category
Components
Pricing
Buy again
Shipping
Customer Service
RMA and customer service so bad it'd be a compliment to say it's abysmal.
wesleyaldred
18 Jul 2011, 10:28 p.m.
Category
Displays / Monitors
.
Apex
12 May 2011, 1:10 p.m.
Category
Storage
Manufacturer
Western Digital
Price
GBP 31.79
Description
WD3200BPVT, Scorpio Blue, 2.5" HDD, SATA 3Gb/s, 5400rpm, 8MB Cache, 12 ms
Pricing
Buy again
Shipping
Customer Service
Not much to say other then the hdd turned up when they said it would, fast turn around so am happy
merdat
27 Jan 2011, 6:28 a.m.
Category
CPU
Pricing
Buy again
Shipping
Customer Service
Bought Cpu Motherboard and dvd writer recently . Service excellent:)
merdat
23 Dec 2010, 7:50 a.m.
Category
CPU
Pricing
Buy again
Shipping
Customer Service
Bought various recently and service and delivery excellent from Scan .:)
Gerrard
1 Dec 2010, 5:50 p.m.
Category
Peripherals
Manufacturer
Logitech
Description
Logitech Speakers
Pricing
Buy again
Shipping
Excellent as usual. Order arrived the next day at the time specified despite snow and SCAN having a power cut on the day of the order!
Bigman
27 Nov 2010, 10:14 a.m.
Category
Small Form Factor
Description
Loads of bits - SFF System
Pricing
Buy again
Shipping
Customer Service
Build myself a full small form factor gaming rig. As always, exceptional service, great prices. I'm even more impressed with their delivery now that they are using DPD -- giving an estimated timeslot to the hour is a very useful service.
Biscuit
27 Oct 2010, 2:56 p.m.
Category
Thermal Control
Description
Fans, Thermal Tape, Fan Controller, USB Memory Stick
Pricing
Buy again
Shipping
Customer Service
Has some issues with the PayPal service but after a quick phone call it was cleared up. Within a few hours the package had been dispatched. Next morning it arrived, superbly packed as usual. Few niggles with the process: -Website has quite a few items with incomplete or incorrect information -Not the first time i have had problems with PayPal -Phoning Scans customer service isnt cheap!
Areku
3 Oct 2010, 4:47 p.m.
Category
Miscellaneous
Manufacturer
Corsair
Description
Corsair H70 / Gainward GS GLH GTX460
Pricing
Buy again
Shipping
Customer Service
Ordered a Gainward GS GLH GTX460 and the Corsair H70. Two great products that are now happily living in my PC. Thanks Scan, your what dreams are made of :blush:
Skaramush
12 Sep 2010, 2:52 p.m.
Category
Peripherals
Manufacturer
Logitech
Price
GBP 50
Description
g15 gaming keyboard
Pricing
Buy again
Shipping
Customer Service
ive bought a g15 and wolf king gaming keyboards from scan and im very satisfied with both. Was very well packed and arrived quickly.
Skaramush
12 Sep 2010, 2:50 p.m.
Category
Computer Systems
Price
GBP 800
Description
3xs Augus Smart special
Pricing
Buy again
Shipping
Customer Service
Ive bought a 3xs system that we reviewed here recently on hexus and i have to say i was really impressed by it so far . The system was really really well packed they could have probably sent a ming vase in it by donkey and it would have still arrived in one piece. Thanks guys.
sybrows
24 Aug 2010, 11:10 a.m.
Category
System RAM
Manufacturer
Corsair
Price
GBP 75
Description
Corsair XMS DDR3
Pricing
Buy again
Shipping
Customer Service
Bought some Corsair XMS ordered on the friday delivered to my work on the Monday excellent service as usual Scan ***** :cool:
dfour
7 Jul 2010, 8:23 p.m.
Category
Storage
Manufacturer
Samsung
Price
GBP 50
Description
samsung f2 1 tb drive
Pricing
Buy again
Shipping
Customer Service
Ordered on tuesday morning and get 4 emails telling me what was happening. Hard drive arrives well protected and on time. Superb
Rob_B
24 Jun 2010, 7:56 p.m.
Category
Displays / Monitors
Price
GBP 100
Description
Monitor
Pricing
Buy again
Shipping
Customer Service
Bought a Digimate Monitor which was knackered upon receipt, arranged RMA & returned with minimum of fuss. Then ordered another & got it the next day (using Free Hexus shipping) Very happy overall :)
MSIC
22 Jun 2010, 12:27 p.m.
Category
Networking
Manufacturer
Edimax
Price
GBP 34
Description
Edimax 200Mbps PowerLine Thernet Adapter with Integrated Power Socket
Pricing
Buy again
Shipping
Customer Service
Bought this product, with help via the forums to confirm that it was UK spec (instead of the stock photo showing US spec). Sent quickly, well packaged (almost overly so with bubble wrap) and a free DVD wallet thing (which appears to be a giveaway, wasnt mentioned when i bought it). Considering the free delivery, the fact that it was on special offer also (via Scanshot), and freebie.... come on Scan, remember that you are supposed to be making a profit too you know!!!
MSIC
4 Jun 2010, 10:43 a.m.
Category
Storage
Manufacturer
Western Digital
Price
GBP 200
Description
Western Dig EARS drives
Pricing
Buy again
Shipping
Customer Service
Bought 2 x 2TB Western Dig drives on Wed, good price, and arrived on Thursday. Usual great service from Scan.
Marenghi
1 Jun 2010, 4:39 p.m.
Category
Displays / Monitors
Manufacturer
Samsung
Price
GBP 154
Description
Samsung syncmaster 2230
Pricing
Buy again
Shipping
Customer Service
very good automated service. no need to speak with anyone
MSIC
18 May 2010, 9:31 a.m.
Category
Storage
Manufacturer
Synology
Price
GBP 450
Description
NAS box & drives
Pricing
Buy again
Shipping
Customer Service
Bought a Synology NAS plus 2 x 2TB drives, ordered at 12.30pm Monday, the package arrived at my door 8.30am Tuesday. 20 hour turnaround for Hexus free delivery? Can't argue with that.
Zak33
11 May 2010, 7:30 p.m.
Category
Miscellaneous
Price
GBP 500
Description
Intel SSD, Xigmatec Big Arse Cooler, Win7, 23" Digimate Monitor, 4gig Corsair DDR3
Pricing
Buy again
Shipping
Customer Service
Bought an SSD, a Cooler, a 23" monitor, Win7, 4 gig of DDR3 and got a free mouse mat too... ordered one day. Arrived the next. I love that.. I just love it. Cheers muchly.
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