SCAN
| Web Site | http://www.scan.co.uk |
| Address |
27-28 Enterprise Park Middlebrook Horwich Bolton BL6 6PE |
| Telephone Numbers | Sales: 0871 472 4781 |
| Email Addresses | |
| Company Representative(s) |
ChrisP wesleyaldred WildmonkeyUK danmac |
Trust Statistics
An average rating of 0 in any category indicates that no ratings have been given
| No Of Ratings Received | 813 |
| Average Overall Rating |
4.67 |
| Pricing and Products |
4.61 |
| Shipping and Packaging |
4.61 |
| Customer Service |
4.60 |
| Return Merchandise Authorisation (RMA) |
4.40 |
| Web Site |
4.35 |
| Chances you would buy again from this retailer |
4.74 |
| Overall Score | 3794 |
| HEXUS Ranking | 1 |
Ratings Received
| Reviewer | Details | Ratings | Comments |
|
TMD84
10 Sep 2007, 10 a.m. |
Category Peripherals Manufacturer Microsoft Price GBP 35 Description Habu Gaming Mouse |
Pricing
Buy again
Shipping
Customer Service |
Ordered a Razer Habu gaming mouse. Was delivered next day with free shipping and the cheapest price on the net. Excellent quick service!:) |
|
johnakajohn
7 Sep 2007, 7:48 p.m. |
Category Networking |
Bought a new adsl modem/router, welll informed of order status, order well packaged, would be a 5 if Scan could get their warehousing sorted out and have same day despatch consistently. | |
|
mroz
28 Aug 2007, 12:16 p.m. |
Category CPU Manufacturer Intel Price GBP 176 Description Q6600/G0 |
Pricing
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Shipping
Customer Service |
Prompt dispatch. Good packaging. Good support network & customer service. It would be good to see detailed stock info on their site, but one can't have everything. |
|
johnakajohn
24 Aug 2007, 8:36 p.m. |
Category Miscellaneous |
Ordered a TV Tuner Wednesday, arrived Thursday. | |
|
hulkster316
24 Aug 2007, 1:31 p.m. |
Category Storage |
Ordered Wednesday night recieved lunchtime Friday , havnt used Scan for a few months but they are still the best e-tailer by far many thanks. | |
|
Lanky123
22 Aug 2007, 12:55 p.m. |
Category Computer Systems Price GBP 820 |
Pricing
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Shipping
Customer Service |
An entire system from Scan, all delivered bang on time for with free delivery - excellent service.:) |
|
Andaho
22 Aug 2007, 11:06 a.m. |
Category Computer Systems Price GBP 750 |
Pricing
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Shipping
Customer Service |
I ordered a whole new system plus loads of extra small bits. In total my order had about 30 items. I was very impressed at how scan delivered to me next day and didn't miss any of the items. |
|
Smudger
20 Aug 2007, 4:22 p.m. |
Category Mainboards Manufacturer ASUSTeK Price GBP 103 Description MOtherboard |
Pricing
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Shipping
Customer Service |
Ordered PSU, Memory, Motherboard and CPU after 4pm on a Friday, received the delivery before 9 on the Monday. Scan have exceeded expectations again! Very pleased |
|
pauldarkside
19 Aug 2007, 9:26 a.m. |
Category Miscellaneous Price GBP None |
Pricing
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Shipping
Customer Service |
I've bought loads of various components in the past for myself and friends computers. [b]Pros:[/b] Good choice of manufacturers and products. Prices are very competitive. Delivery pricing is very reasonable; free with Hexus membership so it can’t be more reasonable! Any problems I’ve had have been dealt with satisfactorily. [b]Cons:[/b] Would be useful if they offered a real next-day delivery service as the current policy may mean the goods don’t get shipped until the next-day. Website could indicate stock-levels and not just whether the item is in stock or not; useful for planning purchases. Website could give more filter options for narrowing down search results instead of having to read product descriptions. Product specifications need updating more frequently; too many are missing meaning you have to look elsewhere for details. |
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bobbyzero
17 Aug 2007, 10:48 p.m. |
Category System RAM Manufacturer Corsair Price GBP 50 Description Corsair XMS2 2Gb |
Pricing
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Shipping
Customer Service |
Great prices and range but for the second time in a row, despatch was delayed an extra day due to "order volumes" at the warehouse. I don't know why they let you choose a delivery date if they aren't going to meet it. |
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mightymouse
16 Aug 2007, 11:41 p.m. |
Category Storage Manufacturer Samsung Price GBP 136.83 Description HDJ501x2 500GB SATA II |
Pricing
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Customer Service |
Well packaged and smooth transaction |
|
notsobig
14 Aug 2007, 11:12 a.m. |
Category Displays / Monitors |
Pricing
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Shipping
Customer Service |
Ordered a new monitor last saturday and it already arrived this morning(tuesday). Excellent service as always, will definitely shop again! Thank you Scan. A+++ |
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bobbyzero
6 Aug 2007, 6:26 p.m. |
Category Graphics |
Pricing
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Shipping
Customer Service |
Bought a new GFX card on Today Only, excellent service as always! |
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superscaper
6 Aug 2007, 5:16 p.m. |
Category Peripherals |
Pricing
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Shipping
Customer Service |
I've always been very pleased with Scan. Not so long ago my Logitech G7 mouse developed a fault, I'd bought it 11 months previously from Scan. They no longer stocked the G7 so with my agreement they replaced it with the Logitech MX Revolution quite quickly. This is a much superior mouse and I was quite surprised they were willing to exchange my original mouse with a better more expensive one without charge. Scan's customer service responses have always been swift, friendly and helpful. I shall continue to use Scan as my main supplier of pc hardware etc with confidence for the forseeable future. |
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fat jez
2 Aug 2007, 5:23 p.m. |
Category Miscellaneous |
Pricing
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Shipping
Customer Service |
ordered a few products, only to get an email telling me there was a delay on the day they were due to arrive! Item in question was on today only, which I thought was guaranteed to be in stock? |
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TrentBoy
1 Aug 2007, 7:27 p.m. |
Category CPU Manufacturer Intel Price GBP 166 Description Q6600 |
Pricing
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Shipping
Customer Service |
Bought some weekend specials, Q6600, Cibox 22" Monitor and 2 DVD-RWs, ordered monday morning, arrived the following wednesday before 9.30am. Excellent stuff. |
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Splash
30 Jul 2007, 9:55 a.m. |
Category Graphics Manufacturer EVGA Price GBP None Description nVidia 8800GTS 640Mb Superclocked |
Pricing
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Shipping
Customer Service |
Bought an 8800GTS and an E6850, Jit did me a great deal and it arrived at 9am on Saturday morning - as always a cracking Scan experience. |
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frumpet
24 Jul 2007, 1:37 p.m. |
Category Storage |
Pricing
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Shipping
Customer Service |
Placed an order but forgot a SATA cable. A quick message through SCAN's easy to use site and 2 mins later the order was amended. Fantastic service! |
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notsobig
24 Jul 2007, 10:35 a.m. |
Category Graphics |
Pricing
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Shipping
Customer Service |
Excellent service as always. Goods delivered for free and arrived right on schedule. Thank you A+++ |
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sitalchauhan
23 Jul 2007, 5 p.m. |
Category Computer Systems |
Pricing
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Shipping
Customer Service |
I bought £1400 worth of various computer equipment for a new system build and everything arrived next day and worked perfectly :) Ordering on their website was extremely simple and I was always updated of my order's process via email. Thanks! |
