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SCAN

Web Site http://www.scan.co.uk
Address 27-28 Enterprise Park
Middlebrook
Horwich
Bolton
BL6 6PE
Telephone Numbers Sales: 0871 472 4781
Email Addresses
Company Representative(s) ChrisP
wesleyaldred
WildmonkeyUK
danmac

Trust Statistics

An average rating of 0 in any category indicates that no ratings have been given

No Of Ratings Received 813
Average Overall Rating
4.67
Pricing and Products
4.61
Shipping and Packaging
4.61
Customer Service
4.60
Return Merchandise Authorisation (RMA)
4.40
Web Site
4.35
Chances you would buy again from this retailer
4.74
Overall Score 3794
HEXUS Ranking 1

Ratings Received

Reviewer Details Ratings Comments
TMD84
10 Sep 2007, 10 a.m.
Category
Peripherals
Manufacturer
Microsoft
Price
GBP 35
Description
Habu Gaming Mouse
Pricing
Buy again
Shipping
Customer Service
Ordered a Razer Habu gaming mouse. Was delivered next day with free shipping and the cheapest price on the net. Excellent quick service!:)
johnakajohn
7 Sep 2007, 7:48 p.m.
Category
Networking
Bought a new adsl modem/router, welll informed of order status, order well packaged, would be a 5 if Scan could get their warehousing sorted out and have same day despatch consistently.
mroz
28 Aug 2007, 12:16 p.m.
Category
CPU
Manufacturer
Intel
Price
GBP 176
Description
Q6600/G0
Pricing
Buy again
Shipping
Customer Service
Prompt dispatch. Good packaging. Good support network & customer service. It would be good to see detailed stock info on their site, but one can't have everything.
johnakajohn
24 Aug 2007, 8:36 p.m.
Category
Miscellaneous
Ordered a TV Tuner Wednesday, arrived Thursday.
hulkster316
24 Aug 2007, 1:31 p.m.
Category
Storage
Ordered Wednesday night recieved lunchtime Friday , havnt used Scan for a few months but they are still the best e-tailer by far many thanks.
Lanky123
22 Aug 2007, 12:55 p.m.
Category
Computer Systems
Price
GBP 820
Pricing
Buy again
Shipping
Customer Service
An entire system from Scan, all delivered bang on time for with free delivery - excellent service.:)
Andaho
22 Aug 2007, 11:06 a.m.
Category
Computer Systems
Price
GBP 750
Pricing
Buy again
Shipping
Customer Service
I ordered a whole new system plus loads of extra small bits. In total my order had about 30 items. I was very impressed at how scan delivered to me next day and didn't miss any of the items.
Smudger
20 Aug 2007, 4:22 p.m.
Category
Mainboards
Manufacturer
ASUSTeK
Price
GBP 103
Description
MOtherboard
Pricing
Buy again
Shipping
Customer Service
Ordered PSU, Memory, Motherboard and CPU after 4pm on a Friday, received the delivery before 9 on the Monday. Scan have exceeded expectations again! Very pleased
pauldarkside
19 Aug 2007, 9:26 a.m.
Category
Miscellaneous
Price
GBP None
Pricing
Buy again
Shipping
Customer Service
I've bought loads of various components in the past for myself and friends computers. [b]Pros:[/b] Good choice of manufacturers and products. Prices are very competitive. Delivery pricing is very reasonable; free with Hexus membership so it can’t be more reasonable! Any problems I’ve had have been dealt with satisfactorily. [b]Cons:[/b] Would be useful if they offered a real next-day delivery service as the current policy may mean the goods don’t get shipped until the next-day. Website could indicate stock-levels and not just whether the item is in stock or not; useful for planning purchases. Website could give more filter options for narrowing down search results instead of having to read product descriptions. Product specifications need updating more frequently; too many are missing meaning you have to look elsewhere for details.
bobbyzero
17 Aug 2007, 10:48 p.m.
Category
System RAM
Manufacturer
Corsair
Price
GBP 50
Description
Corsair XMS2 2Gb
Pricing
Buy again
Shipping
Customer Service
Great prices and range but for the second time in a row, despatch was delayed an extra day due to "order volumes" at the warehouse. I don't know why they let you choose a delivery date if they aren't going to meet it.
mightymouse
16 Aug 2007, 11:41 p.m.
Category
Storage
Manufacturer
Samsung
Price
GBP 136.83
Description
HDJ501x2 500GB SATA II
Pricing
Buy again
Shipping
Customer Service
Well packaged and smooth transaction
notsobig
14 Aug 2007, 11:12 a.m.
Category
Displays / Monitors
Pricing
Buy again
Shipping
Customer Service
Ordered a new monitor last saturday and it already arrived this morning(tuesday). Excellent service as always, will definitely shop again! Thank you Scan. A+++
bobbyzero
6 Aug 2007, 6:26 p.m.
Category
Graphics
Pricing
Buy again
Shipping
Customer Service
Bought a new GFX card on Today Only, excellent service as always!
superscaper
6 Aug 2007, 5:16 p.m.
Category
Peripherals
Pricing
Buy again
Shipping
Customer Service
I've always been very pleased with Scan. Not so long ago my Logitech G7 mouse developed a fault, I'd bought it 11 months previously from Scan. They no longer stocked the G7 so with my agreement they replaced it with the Logitech MX Revolution quite quickly. This is a much superior mouse and I was quite surprised they were willing to exchange my original mouse with a better more expensive one without charge. Scan's customer service responses have always been swift, friendly and helpful. I shall continue to use Scan as my main supplier of pc hardware etc with confidence for the forseeable future.
fat jez
2 Aug 2007, 5:23 p.m.
Category
Miscellaneous
Pricing
Buy again
Shipping
Customer Service
ordered a few products, only to get an email telling me there was a delay on the day they were due to arrive! Item in question was on today only, which I thought was guaranteed to be in stock?
TrentBoy
1 Aug 2007, 7:27 p.m.
Category
CPU
Manufacturer
Intel
Price
GBP 166
Description
Q6600
Pricing
Buy again
Shipping
Customer Service
Bought some weekend specials, Q6600, Cibox 22" Monitor and 2 DVD-RWs, ordered monday morning, arrived the following wednesday before 9.30am. Excellent stuff.
Splash
30 Jul 2007, 9:55 a.m.
Category
Graphics
Manufacturer
EVGA
Price
GBP None
Description
nVidia 8800GTS 640Mb Superclocked
Pricing
Buy again
Shipping
Customer Service
Bought an 8800GTS and an E6850, Jit did me a great deal and it arrived at 9am on Saturday morning - as always a cracking Scan experience.
frumpet
24 Jul 2007, 1:37 p.m.
Category
Storage
Pricing
Buy again
Shipping
Customer Service
Placed an order but forgot a SATA cable. A quick message through SCAN's easy to use site and 2 mins later the order was amended. Fantastic service!
notsobig
24 Jul 2007, 10:35 a.m.
Category
Graphics
Pricing
Buy again
Shipping
Customer Service
Excellent service as always. Goods delivered for free and arrived right on schedule. Thank you A+++
sitalchauhan
23 Jul 2007, 5 p.m.
Category
Computer Systems
Pricing
Buy again
Shipping
Customer Service
I bought £1400 worth of various computer equipment for a new system build and everything arrived next day and worked perfectly :) Ordering on their website was extremely simple and I was always updated of my order's process via email. Thanks!
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