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Overclock

Web Site http://www.overclock.co.uk
Address Unit 800 Oxford Avenue
Slough
Berkshire
SL1 4LN
Telephone Numbers Customer: 09062 130030
Sales: 08701 417161
Email Addresses Customer: orders@overclock.co.uk
Sales: sales@overclock.co.uk
Company Representative(s)

Trust Statistics

An average rating of 0 in any category indicates that no ratings have been given

No Of Ratings Received 26
Average Overall Rating
4.42
Pricing and Products
4.17
Shipping and Packaging
4.61
Customer Service
4.52
Return Merchandise Authorisation (RMA)
4.39
Web Site
4.55
Chances you would buy again from this retailer
4.48
Overall Score 115
HEXUS Ranking 13

Ratings Received

Reviewer Details Ratings Comments
DonaldG
31 Jul 2009, 1:54 p.m.
Category
Thermal Control
Pricing
Buy again
Shipping
Customer Service
I am very dissapointed with Overclockers. I spentover £200 with them. When I had an issue with the product, they did not want to know! They were obstructive in giving me information or guidance. Most unfriendly and not at all helpful. I presume that they are just 'box shifters' not interested in the people who pay their wages! No way will I buy from them again.
mycarsavw
21 Apr 2007, 5:09 p.m.
Category
Miscellaneous
I bought a few fans, a card reader and some other bits. Delivery was exceptionally quick, follow up service was good too.
Chis
12 Dec 2006, 1:48 p.m.
Category
Miscellaneous
Pricing
Buy again
Shipping
Customer Service
Overclock's prices aren't the best, but sometimes they have stuff in that other sellers don't. Their website is good - very clearly laid out. I've had returns numbers from them fairly rapidly, although their postage cost is a little steep. Recommended.
Clunk
21 Mar 2006, 12:02 a.m.
Category
Mainboards
bought a DFI ultra-d from them in december, in january it went faulty and i didnt have any internet access and i rang them and the woman told me that there was nothing they could do over the phone and that it wasnt her problem. when i spoke to DFI the same day, the bloke told me to return the board to where i bought it from, told him that they wouldnt help me and when i told him it was from overclock.co.uk he said "oh them guys again". dfi were great though.
pepsi_max2k
12 Feb 2006, 3:16 p.m.
Category
Storage
Manufacturer
Western Digital
Price
GBP £95.00
Description
Western Digital WD2000 SATA 200GB Hard Drive
Pricing
Buy again
Shipping
Customer Service
I've ordered stuff from Overclock a number of times, including fans, a wireless mouse, a hard drive and posibly some stuff I've forgotten. I've never had any problems, everything's still working anyways. You'll probably find most things cheaper somewhere else, but overall they're pretty well priced, not overly expensive. Shipping can be expensive if you're using a courier but they have an option for Royal Mail postage which is much cheaper. But it'll be sent ASAP and usually get there next day, and blimey do they ever package their stuff :D I've never seen bubble wrap so big. Infact, it's not so much bubble wrap as huge mutant bags of inflated air. And that was only for a hard drive! I also got an OEM mouse once, which was unboxed but came well wrapped in plenty of bubble wrap too (regular sized, this time ;) ). The website's pretty good. Usual order status stuff, quick browsing, but I would prefer them to have an actual list of products instead of putting everything in big bordered sections and having some stuff bigger than other stuff... makes me think I'm missing something, and it's hard to get a grip on exactly what's there and what isn't. Either way, the range of stuff they have is pretty good, they've always been an option when I've been looking for something, I usually just shop elsewhere due to price. Can't comment on RMA/customer service stuff as I've never used it, so I've just rated it good (which it most likely is). Overall, they're actually my favourite and most reguarly used PC retailer online.
jonny99
9 Jan 2006, 8:35 p.m.
Category
Miscellaneous
Manufacturer
Zalman
Description
Zalman VF-700 CU LED
Pricing
Buy again
Shipping
Customer Service
Bought a Zalman GPU cooler off Overclock, and am very impressed! Even at Christmas time, delivery was two days with the cheapest option! Product was as advertised, and they told me just where it was by e-mail! Will buy again!
Shmee150
6 Jul 2005, 9:35 a.m.
Category
Chassis
Manufacturer
Shuttle
Price
GBP 375
Description
Shuttle SN25P. Logitech 2300
Pricing
Buy again
Shipping
Customer Service
Bought a Shuttle SN25P barebone, and Logitech 2300 Speakers. Impressed with Customer Services after entering my own post code wrong :) Lots of e-mails explaining why it was held up and then very friendly on the phone and the items were with me asap after this. Couldn\'t ask for more!
wombar
17 Jun 2005, 8:58 a.m.
Category
Chassis
Price
GBP 115
Description
MB, Case, Graphics card
Pricing
Buy again
Shipping
Customer Service
Great shop which is close to where I live so I can pick up in person. They were the only company who could get me a black coolermaster stacker so I\'m very happy with their service. They also have a phone number that you can call which is quickly becoming a rarity these days, they don\'t always answer it but if you keep trying you\'ll usually get through within a couple of calls. Prices can be a bit high but not extortionate, I\'m usually happy to pay 10% more to pick up my order in person anyway so I don\'t mind. I\'d recommend this shop at this point in time. I\'ve not had to return anything to them but they seem like they\'re a decent shop with staff who know what they\'re talking about.
Holden_McGroin
27 Mar 2005, 12:15 a.m.
Category
Peripherals
Pricing
Buy again
Shipping
Customer Service
Overclock: Superb all round. fast delivery and great product, fair price, good email communications to my enquiries. And also important - very good packaging. Highly recommended. Please dont confuse this firm with the other one with a similar name!
jimborae
17 Feb 2005, 4:43 p.m.
Category
Thermal Control
Pricing
Buy again
Shipping
Customer Service
Prices aren\'t the best but the service is top notch. One time they sent me the wrong PSU, I phoned that day got an RMA number over the phone & the swapped it out on my doorstep the very next day via a courrier. Hows that for service :)
Flakvin
22 Dec 2004, 7:30 p.m.
Category
CPU
Manufacturer
AMD
Price
GBP 65
Description
AMD Athlon XP-M 2500
Pricing
Buy again
Shipping
Customer Service
Excellent service offered by Overclock.co.uk. Ordered an Athlon XP-Mobile 2500 on Tuesday, it arrived on Wednesday!! AWESOME!! Plus, the CPU overclocked to 2.4GHz, excellent!!
Captain Fizz
12 Aug 2004, 1:43 p.m.
Category
CPU
Manufacturer
AMD
Price
GBP 80
Pricing
Buy again
Shipping
Customer Service
Bought a CPU and other items from Overclock. The items were ordered at about 15:30, and were at my house the next day. :o (I live in the highlands) Returned the CPU as I ordered the wrong one, after calling about the RMA the replacement CPU was at my house the day after again. :) Returns policy is excellent, delivery spot on - Definately worth using Overclock.
R1zeeK
6 Jun 2004, 5:04 p.m.
Category
Miscellaneous
Pricing
Buy again
Shipping
Customer Service
I\'ve bought many components of these guys. Been top quality all the time. Usually good prices, tech and sales staff are very helpful. Website is easy to use and you can place your order within minutes. Shipping can be a bit on the high side sometimes for small items bu on the whole very good.
m@ttz
9 Mar 2004, 3:51 p.m.
Category
Miscellaneous
Price
GBP 150
Description
Many Items, order in excess of 150 UKL
Pricing
Buy again
Shipping
Customer Service
Ok, they have a nice site, ordering is painless, delivery is late, they blame thier systems when they openly advertise a delivery cut off time then when I asked for some recompense for the additional cost I paid for next day the answer I got was \'Its next day delivery from when we ship your order. It will be with you tomorrow.\' They had stock, they did not apologise, would not recommend at ALL. :mad:
DeludedGuy
7 Mar 2004, 3:39 p.m.
Category
Thermal Control
Manufacturer
Vantec
Price
GBP 11.58
Description
Vantec Spectrum Fan Card
Pricing
Buy again
Shipping
Customer Service
I bought a Vantec Spectrum Fan Card, very nice product, very pleased with the delivery. However, the delivery charge can be a bit pricy if you order one cheap item, but if you order several items which add up to about £80 its free standard delivery.
benje
19 Feb 2004, 1:03 p.m.
Category
Thermal Control
Price
GBP 20
Pricing
Buy again
Shipping
Customer Service
Great friendly people to deal with who dont give you any BS. Try their best to ship quality products and good prices, and great, prompt delivery.:D
warlord0
12 Feb 2004, 1:29 p.m.
Category
Mainboards
Price
GBP 500
Description
Soyo Dragon 2 PE, 2x512MB Dual DDR PC3500, P4 3.0C, Vantec 7000
Pricing
Buy again
Shipping
Customer Service
Bought Mobo, RAM, Processor, Cooler all delivered promptly and worked great. They even helped me with a graqphics card I didn\'t even buy from them.:)
iMc
29 Jan 2004, 9:22 p.m.
Category
Games
i got most of my componants formy pc here. they all worked fine. good service and advice.
supercool
3 Dec 2003, 6:40 p.m.
Category
Mainboards
Pricing
Buy again
Shipping
Customer Service
Fast delivery and no problems
nightlurker
22 Nov 2003, 7:42 a.m.
Category
Mainboards
Manufacturer
Gigabyte
Description
7nnxp motherboard
Pricing
Buy again
Shipping
Customer Service
Good fast service
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