Dabs
| Web Site | http://www.dabs.com |
| Address |
Direct House Wingates Industrial Park Westhoughton Bolton BL5 3XD |
| Telephone Numbers |
Customer: 08704 293000 |
| Email Addresses |
Customer: cs@dabs.com |
| Company Representative(s) |
Trust Statistics
An average rating of 0 in any category indicates that no ratings have been given
| No Of Ratings Received | 66 |
| Average Overall Rating |
3.39 |
| Pricing and Products |
3.83 |
| Shipping and Packaging |
3.87 |
| Customer Service |
2.95 |
| Return Merchandise Authorisation (RMA) |
2.98 |
| Web Site |
3.41 |
| Chances you would buy again from this retailer |
3.16 |
| Overall Score | 224 |
| HEXUS Ranking | 5 |
Ratings Received
| Reviewer | Details | Ratings | Comments |
|
TaintedShirt
22 Dec 2011, 1:14 a.m. |
Category Components |
Pricing
Buy again
Shipping
Customer Service |
I've bought several items recently from Dabs. Intel i5 2500k, Asus P8Z68 Deluxe Gen3, Corsair Vengeance 2x4GB, Asus GTX570 DirectCU II. Around £600 spent. Delivery was fast, prices great. I emailed Customer Services as I just missed out on a special offer. My own fault entirely but I thought I'd chance it. Dabs couldn't have been more helpful. Special offer sorted immediately. :) Email replies from their customer service were prompt, helpful and polite. I am one happy shopper, will be using Dabs again. |
|
MaxWatson
7 Oct 2010, 5:30 p.m. |
Category Miscellaneous |
Pricing
Buy again
Shipping
Customer Service |
Dreadful after sales service with faulty items. Hiding behind all sorts of small print. Never again.:mad: |
|
TAKTAK
13 May 2010, 11:30 p.m. |
Category Chassis |
Bought an 800D, turned up quick too :) | |
|
PeterB
4 Apr 2010, 4:57 p.m. |
Category Peripherals Manufacturer Fujitsu Price GBP 150 Description SCSI 29320LPE (OEM) |
Pricing
Buy again
Shipping
Customer Service |
I bought a high end SCSI card from them. Web site didn't differentiate between two types (difference was the mounting bracket) and I ordered the wrong one. Accepted back without question and the correct one sent by return. Although it would have been better to have the correct description, they handled the issue efficiently - and really friendly and helpful CS. |
|
PeterStoba
11 Mar 2009, 4:06 p.m. |
Category Mainboards Manufacturer ASUSTeK Price GBP 8 Description ASUS P5Q-E |
Pricing
Buy again
Shipping
Customer Service |
I bought an open box ASUS P5Q-E motherboard from dabs, it was a bargain price (£50 off for a missing driver cd" was dispatched tuesday and arrived at 8am on wednesday morning, amazing company! Home delivery network too are good, always before 8:30 delivery! |
|
handscombmp
7 Oct 2008, 9:30 p.m. |
Category Graphics |
Pricing
Buy again
Shipping
Customer Service |
Brought GPU and PSU. Was shipped the next day. |
|
danroyle
26 Oct 2007, 2:28 p.m. |
Category Mainboards Manufacturer ASUSTeK Price GBP 100 Description asus striker extrem |
Pricing
Buy again
Shipping
Customer Service |
bought a used stock striker extreme from dabs at 4pm and paid for next day delivery and recieved my board by ten am the next day opened it up expecting everything to be in there but the soundcard was missing however the board itself was brand new. contacted dabs about the missing soundcard and straight away they offered me a full refund and to return it,turned them down as it was so cheap and bought an x-fi overall superb service from them and very quick to help out and apologise over the missing soundcard. |
|
MSIC
28 Mar 2007, 11:32 a.m. |
Category Computer Systems Manufacturer HP Description HP Laptop |
Pricing
Customer Service |
Dabs have introduced a fairly new online 'chat' system. I chatted with a guy called Derek who was able to converse within seconds of logging on, and helped out my problem. They also post an update of their response times, for this 'chat' system and email responses, both for past 24 hours and the past 28 days. Dabs are not afraid to be open and honest about it, so well done to them. |
|
moogle
16 Feb 2007, 11:50 p.m. |
Category Miscellaneous Manufacturer Gigabyte Price GBP £80 Description ASUS A8V Deluxe and Gigabyte 5700 |
Pricing
Buy again
Shipping
Customer Service |
I have bought many things from dabs over the years, only problem arised last year, when my mobo and graphics card messed up within the warranty period. I requested a RMA for both and as anyone would do I posted both items together with their RMA numbers. Due to having exams I didn't have much time to chase up the items but I recieved my motherboard back. When I asked where was my graphics card they told me I was not authorized to send the graphics card, but yet they never bothered to tell me that when they got it!!! :cash: So one note of advice is always keep details from any etailer, proof of postage, emails etc.. Dabs was the No 1 etailer at that time and I trusted them. My mistake... |
|
MSIC
18 Dec 2006, 3:17 p.m. |
Category Networking Manufacturer NetGear Price GBP 100 Description Netgear PCI 108Mbps wireless cards x3 |
Pricing
Buy again
Shipping
Customer Service |
Bought wireless PCI cards to get older machines on the internet. Delivery, packaging, and website ordering were all as i wanted them to be. |
|
tjwdaly
10 Nov 2006, 10:05 a.m. |
Category Miscellaneous |
Pricing
Buy again
Shipping |
I buy most of my computer goods from DABS. I dont know if it is because their national logistics centre is only thirty miles from me, but whatever I order it seems to arrive the next morning. Astonishing delivery considering I dont pay any extra for it, I always select the cheapest (default) option. RMA system is good - you can do it online without having to phone them. They offer to collect from you or you can post it to them - if their is nothing wrong with the product you will be liable for the carriage cost. Stock is well measured on the site - very accurate. I love DABS - you should to. I have spent thousands there and Iv never had any trouble.Many |
|
notsobig
27 Oct 2006, 10:51 a.m. |
Category System RAM |
Pricing
Buy again
Shipping
Customer Service |
Ordered a gig of ram, delivered next day. Very well packaged as always. A+++:) |
|
Rob_B
10 Oct 2006, 9:23 p.m. |
Category Graphics |
Pricing
Buy again
Shipping
Customer Service |
Firstly I bought a 7900GT which died so I RMA'd it, no problems whatsoever & a refund given quickly. Then i ordered a 7900GTO @ 7.40pm & it was delivered the next day even though I only opted for normal delivery! Will definately use again & again! |
|
notsobig
14 Sep 2006, 8:08 p.m. |
Category Graphics |
Pricing
Buy again
Shipping
Customer Service |
I've bought from them numerous times for the past few years(probably spent more than 3000) and never had a single problem. Delivery is always very quick(usually next day) and well packaged, RMA is easy and hassle free, and the pricing is fair to my eyes, so I really cannot fault their service. Maybe only downside is there are too many "out of stock" items, but that's about it. So for me, they are the best online shop to deal with, and I highly recommend them. |
|
filbert
31 Aug 2006, 6:45 p.m. |
Category Displays / Monitors Price GBP 111 Description Digimate TFT 19" |
Pricing
Buy again
Shipping
Customer Service |
I'd been looking for a tft for a while, when I got an e-mail of dabs with £10 off £100, so I had a look and went for the digimate 19", I hadn't used dabs for a few years so thought I'd give them a try. When it came I wasn't impressed with the box, it was tatty and holed, when I went to open it I realised it had no sealing tape but sticky patches where some had been.(I began to dred what I would find). When opened all the parts were in sealed bags, except the screen that was in a bag but not sealed with selotape. When I removed the screen I then saw that the plastic sheet that's taped over the screen had several finger prints on the bottem. After setting it up, yes dead pixel just below centre, I knew it would and also I had no chance of proving it. I'll not return it just never use them again, I believe I was sold a second hand monitor as new. |
|
dave87
1 Jun 2006, 9:47 p.m. |
Category Storage |
Pricing
Buy again
Shipping
Customer Service |
Used dabs frequently in the past, always been very good :) |
|
kalniel
25 May 2006, 8:41 p.m. |
Category Networking Manufacturer 3Com Price GBP 44 Description 3com 11g wireless modem router |
Pricing
Buy again
Shipping
Customer Service |
Clear transaction, super speedy delivery and great product. Much improved over the dabs of old. |
|
sumang007
16 Apr 2006, 5:36 p.m. |
Category Graphics Manufacturer Gainward Price GBP 45 Description GeForce 6600 Golden Sample 128MB |
Pricing
Buy again
Shipping
Customer Service |
Unable to cancel this order due to a cock-up with their online accounts system, but I got it for a good price anyway so I expect I'll just re-bay it! :p Speedy delivery in bomb-proof packaging as usual though! |
|
davidstone28
24 Oct 2005, 12:16 p.m. |
Category Miscellaneous Description Various |
Pricing
Buy again
Shipping |
I've never had a problem with Dabs, and that's having placed numerous orders for lots of different components and peripherals over the last 10 years or so. Everything arrives on time, well packaged, and are the most recent revisions of the components. Internet ordering is painless and their website carries a large range stock. Never had a reason to use customer services as nothing's ever failed. Had to do a refund on one occasion as I had changed my mind (the item had not been sent out), but again, there were no problems. 5/5 |
|
nightic
10 Oct 2005, 11:55 p.m. |
Category Miscellaneous |
Placed a large order which included a number of high end GFX cards which I was subsequently informed were out-of-stock and would not be re-stocked anytime soon. However that didn't stop them charging my credit card for the full cost of the out-of-stock cards (rather than just for the in-stock items despatched) and then taking OVER 2 MONTHS to refund me despite regularly emailing them to remind them and for news (when they actually bothered replying, emails where of the automated variety and almost exclusively unhelpful). Absolutely pathetic, very possible the worst customer service of any of the larger electronics e-tailers. Avoid at all costs. |
