When you think quiet you automatically assume small, but this is no shrinking violet.
Ever since the Antec P180, I have always associated quiet with big and heavy. I find big case easier to cool quietly if only because you can use larger fans to push enough air even at low (quiet) speed and the weight help with the vibration dampening.
staffsMike
I've never had to send a case back before but thank God Novatech sorted it quickly and covered all the costs.
I am reminded of the first case I ever bought (and returned). A Coolermaster ATC-110. At £250 PLUS shipping, it was, and probably still is, one of the most expensive case for at that size. Most reviews deem it worth the premium and I figured that a good case can last several builds so getting a great one from the start would be worth it.
Imagine my shock when the door just fell off when I opened it! I couldn't believe that something so expensive could have such an obvious part being defective on arrival and had to check with the online community (possibly Hexus) after taking some photos to make sure there was indeed something wrong with it and I wasn't meant to like, screw it myself or something (at any rate, it would sat loose ready to fall again). But what followed was worse. Long story short, it took me about two months stressful phone calls to get my £250 back, and I was about £30-35 quid worse off for having to pay for the shipping both ways. I actually wanted a replacement, but they couldn't even do that. This was, by the way, with Scan. Quite some time before the free shipping partnership with Hexus (and the widespread endorsement of the community), and long before the SCAN.care forum. Friends would tease me about buying from a company with a name that sound unfortunately close to “scam” and after a month or so I was out of £280, out of a defective case (as it was being inspected - very, very slowly) and really thought I had been had. Needless to say, I was initially very weary when Hexus started getting closer to Scan. To be fair, when I eventually gave them a second chance after the widespread approval of the Hexus community the products did arrive intact. Though any RMA I've had to do since then were straight to the manufacturer.
Sorry for the OT, but that comment triggered the memory of a traumatic past experience and it did relate with expensive case not arriving in the expected state.