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Sony Ericsson admits smartphone software problems

by Luke Willson on 27 November 2009, 10:45

Tags: Sony Ericsson

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Sony Ericsson has confirmed that its recently-launched Aino handset is experiencing technical difficulties.

Users of the handset are said to be having problems with the handset's touchscreen interface. Commenting on the matter, Sony Ericsson spokesman Mattias Holm told Reuters that "the issue affects only a small number of customers in Britain".

Holm states that the company is "working as quickly as possible to solve it (the issue)," but analysts are already predicting a dim holiday season for the world's fourth largest mobile phone manufacturer.

Earlier this week, Sony Ericsson's Satio smartphone was pulled from the shelves by retailers Carphone Warehouse and Phones 4U, following numerous complaints from customers. Users had reported problems with freezing screens, prompting the two popular high street stores to halt sales of the device. Commenting on Satio's woes, Sony Ericsson said it was "giving this matter its utmost priority and working toward solving it".



HEXUS Forums :: 8 Comments

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Just shows how little they test or their phones before release to be honest. Either that or they noticed the problems and released them anyway. serves them right that they will have a crap xmas to be honest….
neonplanet40
Just shows how little they test or their phones before release to be honest. Either that or they noticed the problems and released them anyway. serves them right that they will have a crap xmas to be honest….

too right neon.

ive owned a few sony ericssons and everyone has been bug riddled.

my mate has this phone and it crashes everytime you go to play an mp3 haha. useless.
peaked at the t28i tbh, Ericsson should never have got mixed up with that Sony
Add the x1 to the list

Of course it will only affect a small numbers of customers, its so expensive not many can afford it!
And the K800I…..