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ARIA Technology

Web Site http://www.aria.co.uk
Address Aria House
2 Belle Vue Avenue
Manchester
M12 4AS
Telephone Numbers Customer: 0161 248 1616
Sales: 08704 992499
Email Addresses Customer: cserv@aria.co.uk
Sales: sales@aria.co.uk
Company Representative(s)

Trust Statistics

An average rating of 0 in any category indicates that no ratings have been given

No Of Ratings Received 49
Average Overall Rating
3.47
Pricing and Products
4.04
Shipping and Packaging
3.60
Customer Service
3.10
Return Merchandise Authorisation (RMA)
2.89
Web Site
3.81
Chances you would buy again from this retailer
3.39
Overall Score 170
HEXUS Ranking 8

Ratings Received

Reviewer Details Ratings Comments
Phage
28 Feb 2012, 3:58 p.m.
Category
Components
Manufacturer
Gigabyte
Description
7970
Pricing
Buy again
Shipping
Customer Service
Good service from Aria. They were the only supplier I trust who had any stock of this card. I ordered on a Monday and it was delivered the next day. A small hiccough in that I didn't get a confirmation email for the order, but everything was A-OK.
gabriel959
12 Oct 2010, 1:39 p.m.
Category
Displays / Monitors
Pricing
Buy again
Shipping
Customer Service
I came across Aria when I was looking for a new 22" monitor for my second computer. They had the cheapest price I could find on the internet for it, a Samsung 223BW. The website is well designed and easy to navigate so I had a wander around it and found that they also do what they call SuperSpecials, that is special offers on certain items for a limited amount of time or sometimes until stocks last. The monitor I was after was nearly £20 cheaper here compared to other retailers so I was almost set on buying it, but before I had to have a look at review websites like these were I found out some not so favourable reviews which nearly put on hold my purchase. That's until I found out about the forums they maintain, a really healthy community were no question goes unanswered, I asked away and I had a reply within hours about how they were trying to improve their service in the last few months, so I decided to give them a chance. So I went ahead and ordered it. Entering the personal details wasn't easier or harder than any other website I have been on so I would classify the experience here as painless. The monitor arrived next day, there was no packaging apart from the manufacturers' box but that was good enough and there were no marks on the box. I had a problem when I opened the box though - there was no UK kettle lead! So I quickly left a note with their customer service and I received an answer within the same day indicating that a UK Kettle had been dispatched! I was really surprised and pleased at how quickly they had dealt with this problem! The lead came the next day well packed in a bubble envelope. All in all my experience with Aria was excellent from beginning to end, from the really easy to navigate website to the problem resolved within hours, I can't really recommend Aria enough to friends and family.
Zaim
11 Oct 2010, 3:54 p.m.
Category
Peripherals
Price
GBP 24.30
Description
Flash drive, USB 2 pci card
Pricing
Buy again
Shipping
Customer Service
I placed an order for a Corsair 8GB USB2 Voyager Pen drive and a Belkin USB 2.0 5-Port PCI Card, phoned up to place this order so that i could get a price match on both items, this was done quickly (Thanks) without the pricematch the total was £27 excluding delivery, as i'm a active forum member I got free delivery with that order which was £24.30 with price match. order was shipped after 1 hr and 30mins via royal mail. I received the items after two days (not bad for royal mail delivery which would normally cost £4) item's were secure in a parcel with bubble wrap. overall i'm extremely pleased with the service that Aria is providing me, never had any problems when placing an order or getting price matches etc. the staff are very friendly and happy to help you. It's also a bonus that aria's staff are active on the forum so if you have a problem post there and a member of staff will reply pretty quickly. also note that there are many competitions going on the forums as well as on there facebook group. In my opinion Aria is the best pc retailer in the market. Aria provide outstanding services to there customers, they offer excellent deals every week that can't be missed. the most amazing thing about aria is the support you get if something goes wrong with an item etc. they always make sure the customer is happy with the outcome. overall Aria get the Thumbs up from me, and I recommend them to every one. I will look forward to purchasing more items from Aria. still need a monitor , new case etc :D
mac124
29 Sep 2010, 5:59 p.m.
Category
Storage
Pricing
Buy again
Shipping
Customer Service
As usual another perfect transaction from Aria, been using them for what seems like years now and they have never let me down once. Prices are VERY competitive and because i am a regular visitor to the forum i get free postabge too :cool:. If you do find something cheaper elsewhere its always worth asking on the forum if they'll price match too :E I bought an SSD and a copy of Windows 7 from the website late monday night and it was delivered wednesday safe and sound. I can't recommend them enough. I have never had cause to use the customer service (as nothing has gone wrong for me personally hence "only" the good rating) but again there are CS guys monitring the forum so if you need to post there and it seems to get sorted reasonably quickly.
Pyrii
12 Sep 2009, 8:53 a.m.
Category
Storage
Price
GBP 400
Pricing
Buy again
Shipping
Customer Service
Ordered 6 hard drives, fast delivery, no problems.
Piman
3 May 2009, 10:17 a.m.
Category
CPU
Pricing
Buy again
Shipping
Customer Service
Didn't get a receipt/confirmation email, just one saying their system was having problems and emails would be delayed. Did get a Despatch Note later. Parts arrived via CityLink - always a crap experience - I always end up having to go to their depot. Can't see me using them again.
leeuk
13 Feb 2009, 8:17 p.m.
Category
Storage
Price
GBP None
Description
750GB SATA HARD DISK AND POWER SUPPLY
Pricing
Buy again
Shipping
Customer Service
I have bought a few things over the last few weeks from these guys and i think u cant go wrong with them. just wished they and many other companys wouldnt use city-link to delivery
Flakvin
10 Aug 2008, 9:36 a.m.
Category
Mainboards
Manufacturer
Gigabyte
Price
GBP £73
Description
Gigabyte GA-7VRXP
Pricing
Buy again
Shipping
Customer Service
I've bought several items from Aria, and all have arrived in good working order. Price of items is very good, but delivery price is way too steep, nearly £7 for delivery !! EDITED on Aug10th.. Comment out of date.
Flakvin
10 Aug 2008, 9:30 a.m.
Category
Mainboards
Manufacturer
Micro-Star
Description
MSI P35-Neo2 FR
Pricing
Buy again
Shipping
Customer Service
Bought an MSI motherboard, worked well for the first few days, then developed a NIC fault. Aria refused to replace the board even though the fault was obvious and unrepairable. They even tried to charge me to get the faulty board back. Lost £80, thanks Aria, will not use again. :mad:
geomem
16 Jul 2008, 1:21 p.m.
Category
Peripherals
Manufacturer
Freecom
Price
GBP 29
Description
Freecom external DVD/CD drive.
Pricing
Buy again
Shipping
Customer Service
Product arrived within 2 working days - well packaged.
gurpz1
18 Jan 2008, 7:52 p.m.
Category
Chassis
Manufacturer
NZXT
Price
GBP 53.94 inc
Description
NZXT Alpha Classic
Pricing
Buy again
Shipping
Ordered my case on sunday and was dispatched on the same day, so arrived on tuesday, very efficient compared to other companies, but delivery charges are a bit high. Haven't had any problems yet so can't really comment on the customer services as of yet.
mountainmachine
11 Nov 2007, 7:52 p.m.
Category
Networking
Price
GBP 30.49
Description
Safecom SWART2-54125 125Mbps 5 Port ADSL2/2+ 802.11g+ Wireless ADSL2 Modem/Router
Pricing
Buy again
Shipping
Fast delivery, good price, postage a bit steep, but option of royal mail was good. Web layout isnt too hot. Product is ace and was delivered in a few days.
RobG
19 Sep 2007, 6:18 p.m.
Category
Mainboards
Manufacturer
Gigabyte
Price
GBP 82
Description
Gigabyte GA-P35C-DS3R
Pricing
Buy again
Shipping
Customer Service
The website is ell laid out and the prices are attractive, but the customer service is appalling. Most of the time they seem to just ignre emails, and the phone line is charged at a premium rate.
Soupdragon71
21 Jun 2007, 6:21 p.m.
Category
Mainboards
Manufacturer
ASUSTeK
Price
GBP 95
Description
M2N32-SLI WiFi
Pricing
Buy again
Shipping
Customer Service
Ordered Thursday arrived Friday so far so good. However need to RMA as part of retaining module snapped after 2 days CPU fan fell off so CPU overheated and killed board. Will update after RMA process is complete
mr-tom
16 Feb 2007, 8:44 p.m.
Category
Displays / Monitors
Price
GBP 240
Description
Xerox 22
Pricing
Buy again
Shipping
Customer Service
Oh my goodness. It has been [b][i]so[/b][/i] painful to deal with Aria. Hours on hold to customer services (a revenue generating phone number), orders that don't get sent despite money being taken, lots of broken promises. Enough. I used to think they were great, but this week they've shown their colours. Avoid this company. <edit> 2 weeks late for something they simply had to take off the shelf - it was in stock! Pleased with the end product, but they've done nothing to redeem themselves. If I were them, I'd have bunged in a cheap memory stick, or a note of apology from the MD or something. Not a sausage. Why? Because they really don't seem to give a damn!
therover
15 Feb 2007, 12:26 a.m.
Category
Mainboards
Pricing
Buy again
Shipping
Customer Service
Motherboard showed as in stock on website but took 1 week to arrive. Poor service, poor delivery and impossible to talk to on phone. Suggest trying to talk to a company before purchasing. Then you really find out how hard it is to talk to them if something goes wrong
Scooby / Shaggy
14 Feb 2007, 5:59 p.m.
Category
Miscellaneous
Pricing
Buy again
Shipping
Customer Service
Be careful guys as they dont answer emails, dont collect stuff and charge 60p a minute for tech support. Customer service lines are 0870 and always very busy. Avoid.
Scooby / Shaggy
10 Feb 2007, 6:53 p.m.
Category
Displays / Monitors
Manufacturer
X-Micro
Price
GBP 240
Description
22" TFT Monitor
Pricing
Buy again
Shipping
Customer Service
OK if things go ok, but wait until something goes wrong. They dont offer to collect goods. They will only refund up to £10 even for ehavy stuff. Theytake ages to respond. They cant process a simle swap out request despite the product being faulty on arrival. WOnt be using these anymore. Useless company and the worst I have dealt with.
norm
6 Feb 2007, 3:46 p.m.
Category
Peripherals
Pricing
Buy again
Shipping
Customer Service
Absolute joke of a firm. Has a flashy website, but only to entice you into buying. If you want your order within 72hrs do *NOT* shop with Aria. I'm currently waiting for my order 7 working days later, even after contacting them on three occassions to find out its status.
tjwdaly
10 Nov 2006, 9:58 a.m.
Category
Miscellaneous
Description
Many
Pricing
Buy again
Shipping
Bought many items from Aria - PSU's, CPU's, Mobo's etc. Always quick delivery. I have no experience of their customer service or RMA's.
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