SCAN
| Web Site | http://www.scan.co.uk |
| Address |
27-28 Enterprise Park Middlebrook Horwich Bolton BL6 6PE |
| Telephone Numbers | Sales: 0871 472 4781 |
| Email Addresses | |
| Company Representative(s) |
danmac ChrisP WildmonkeyUK wesleyaldred |
Trust Statistics
An average rating of 0 in any category indicates that no ratings have been given
| No Of Ratings Received | 799 |
| Average Overall Rating |
4.67 |
| Pricing and Products |
4.61 |
| Shipping and Packaging |
4.61 |
| Customer Service |
4.62 |
| Return Merchandise Authorisation (RMA) |
4.42 |
| Web Site |
4.35 |
| Chances you would buy again from this retailer |
4.75 |
| Overall Score | 3733 |
| HEXUS Ranking | 1 |
Ratings Received
| Reviewer | Details | Ratings | Comments |
|
Rookie1986
May 13, 2012, 9:23 p.m. |
Category Components |
Pricing
Buy again
Shipping
Customer Service |
Bought just over £2000 worth of components to do my first home build from these guys and they were perfect. I had a problem with the Cyborg R.A.T 7 mouse that I bought and they replaced it ASAP. I also wasn't happy with the NZXT Phantom 410 case and they were more then happy to assist me in returning it and help me pick a new case to replace it. I can't recommend these guys enough they are very professional and were a pleasure to deal with. |
|
Splash
March 5, 2012, 7:51 a.m. |
Category Components |
Pricing
Buy again
Shipping
Customer Service |
Was saddened to have to forego Bulldozer due to local stock issues, but I finally ordered my 2700k build on Friday, and it arrived on Saturday morning. All built and very pleased with it! |
|
OilSheikh
Feb. 27, 2012, 8:58 a.m. |
Category Graphics Manufacturer Micro-Star Price GBP Description MSI GTX560 FROZR II |
Pricing
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Shipping
Customer Service |
Preordered a MSI GTX 560 Frozr II. On the expected date, got no emails to say if SCAN had received it or not. Called and was told it is expected soon. Called 5 days later and was then told SCAN doesn't know when they will get it in stock.??!! Gave it another week and then I got fed up. Called up to cancel my pre-order. Had enough! |
|
KeyboardDemon
Feb. 18, 2012, 11:41 a.m. |
Category Components Manufacturer OCZ Price GBP 145.34 Description Synapse 128gb SSD Cache |
Pricing
Buy again
Shipping
Customer Service |
This review is for the last component I bought, but I would say it is true for everything I bought through Scan. I did find the SSD for about £13 less on another site that I'd never heard of before, that difference was reduced to £3 after adding postage costs. For me the saving was not big enough to give up the support benefits I would get through Scan if anything went wrong. I have had very few reasons to RMA products previously and the one occasion it happened with Scan was really painless and very quick. |
|
Phage
Jan. 16, 2012, 11:23 a.m. |
Category Peripherals |
Pricing
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Shipping
Customer Service |
Bought a 24" Dell U2412M from Scan, they were the cheapest of the companies I trust, and they have free delivery next day. I ordered over Christmas, so the monitor arrived on the 2nd working day, as advised. DPD provided a 1-hour delivery slot which they kept to as well. All in all, a great buying experience. |
|
ExHail
Dec. 16, 2011, 6:48 p.m. |
Category Components |
Pricing
Buy again
Shipping
Customer Service |
Free next day delivery is brilliant. Unfortunately DPD's nearest depot is in Reading over 40 miles away so delivery times tend to be unfavourable, but they offer a good service for leaving items in a safe place. Exceptional choice and prices as always. Will use again as I have used them for the last 5 years with few problems. |
|
Biscuit
Nov. 1, 2011, 4:57 p.m. |
Category Components |
Pricing
Buy again
Shipping
Customer Service |
I have made a number of purchases over the past few weeks, along with a number of returns and cancellations. Everything has been handled superbly as usual and i will continue to use scan as my primary online store. |
|
MonkeyL
Oct. 7, 2011, 8:04 p.m. |
Category Components |
Pricing
Buy again
Shipping
Customer Service |
RMA and customer service so bad it'd be a compliment to say it's abysmal. |
|
wesleyaldred
July 18, 2011, 10:28 p.m. |
Category Displays / Monitors |
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|
Apex
May 12, 2011, 1:10 p.m. |
Category Storage Manufacturer Western Digital Price GBP 31.79 Description WD3200BPVT, Scorpio Blue, 2.5" HDD, SATA 3Gb/s, 5400rpm, 8MB Cache, 12 ms |
Pricing
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Shipping
Customer Service |
Not much to say other then the hdd turned up when they said it would, fast turn around so am happy |
|
merdat
Jan. 27, 2011, 6:28 a.m. |
Category CPU |
Pricing
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Shipping
Customer Service |
Bought Cpu Motherboard and dvd writer recently . Service excellent:) |
|
merdat
Dec. 23, 2010, 7:50 a.m. |
Category CPU |
Pricing
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Shipping
Customer Service |
Bought various recently and service and delivery excellent from Scan .:) |
|
Gerrard
Dec. 1, 2010, 5:50 p.m. |
Category Peripherals Manufacturer Logitech Description Logitech Speakers |
Pricing
Buy again
Shipping |
Excellent as usual. Order arrived the next day at the time specified despite snow and SCAN having a power cut on the day of the order! |
|
Bigman
Nov. 27, 2010, 10:14 a.m. |
Category Small Form Factor Description Loads of bits - SFF System |
Pricing
Buy again
Shipping
Customer Service |
Build myself a full small form factor gaming rig. As always, exceptional service, great prices. I'm even more impressed with their delivery now that they are using DPD -- giving an estimated timeslot to the hour is a very useful service. |
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Biscuit
Oct. 27, 2010, 2:56 p.m. |
Category Thermal Control Description Fans, Thermal Tape, Fan Controller, USB Memory Stick |
Pricing
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Shipping
Customer Service |
Has some issues with the PayPal service but after a quick phone call it was cleared up. Within a few hours the package had been dispatched. Next morning it arrived, superbly packed as usual. Few niggles with the process: -Website has quite a few items with incomplete or incorrect information -Not the first time i have had problems with PayPal -Phoning Scans customer service isnt cheap! |
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Areku
Oct. 3, 2010, 4:47 p.m. |
Category Miscellaneous Manufacturer Corsair Description Corsair H70 / Gainward GS GLH GTX460 |
Pricing
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Shipping
Customer Service |
Ordered a Gainward GS GLH GTX460 and the Corsair H70. Two great products that are now happily living in my PC. Thanks Scan, your what dreams are made of :blush: |
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Skaramush
Sept. 12, 2010, 2:52 p.m. |
Category Peripherals Manufacturer Logitech Price GBP 50 Description g15 gaming keyboard |
Pricing
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Shipping
Customer Service |
ive bought a g15 and wolf king gaming keyboards from scan and im very satisfied with both. Was very well packed and arrived quickly. |
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Skaramush
Sept. 12, 2010, 2:50 p.m. |
Category Computer Systems Price GBP 800 Description 3xs Augus Smart special |
Pricing
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Shipping
Customer Service |
Ive bought a 3xs system that we reviewed here recently on hexus and i have to say i was really impressed by it so far . The system was really really well packed they could have probably sent a ming vase in it by donkey and it would have still arrived in one piece. Thanks guys. |
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sybrows
Aug. 24, 2010, 11:10 a.m. |
Category System RAM Manufacturer Corsair Price GBP 75 Description Corsair XMS DDR3 |
Pricing
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Shipping
Customer Service |
Bought some Corsair XMS ordered on the friday delivered to my work on the Monday excellent service as usual Scan ***** :cool: |
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dfour
July 7, 2010, 8:23 p.m. |
Category Storage Manufacturer Samsung Price GBP 50 Description samsung f2 1 tb drive |
Pricing
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Shipping
Customer Service |
Ordered on tuesday morning and get 4 emails telling me what was happening. Hard drive arrives well protected and on time. Superb |
