SCAN

Web Site	http://www.scan.co.uk
Address	27-28 Enterprise Park Middlebrook Horwich Bolton BL6 6PE
Telephone Numbers	Sales: 0871 472 4781
Email Addresses
Company Representative(s)	danmac ChrisP WildmonkeyUK wesleyaldred

Trust Statistics

An average rating of 0 in any category indicates that no ratings have been given

No Of Ratings Received	796
Average Overall Rating	4.68
Pricing and Products	4.61
Shipping and Packaging	4.61
Customer Service	4.62
Return Merchandise Authorisation (RMA)	4.42
Web Site	4.35
Chances you would buy again from this retailer	4.75
Overall Score	3722
HEXUS Ranking	1

Ratings Received

Reviewer	Details	Ratings	Comments
KeyboardDemon Feb. 18, 2012, 11:41 a.m.	Category Components Manufacturer OCZ Price GBP 145.34 Description Synapse 128gb SSD Cache	Pricing Buy again Shipping Customer Service	This review is for the last component I bought, but I would say it is true for everything I bought through Scan. I did find the SSD for about £13 less on another site that I'd never heard of before, that difference was reduced to £3 after adding postage costs. For me the saving was not big enough to give up the support benefits I would get through Scan if anything went wrong. I have had very few reasons to RMA products previously and the one occasion it happened with Scan was really painless and very quick.
Phage Jan. 16, 2012, 11:23 a.m.	Category Peripherals	Pricing Buy again Shipping Customer Service	Bought a 24" Dell U2412M from Scan, they were the cheapest of the companies I trust, and they have free delivery next day. I ordered over Christmas, so the monitor arrived on the 2nd working day, as advised. DPD provided a 1-hour delivery slot which they kept to as well. All in all, a great buying experience.
ExHail Dec. 16, 2011, 6:48 p.m.	Category Components	Pricing Buy again Shipping Customer Service	Free next day delivery is brilliant. Unfortunately DPD's nearest depot is in Reading over 40 miles away so delivery times tend to be unfavourable, but they offer a good service for leaving items in a safe place. Exceptional choice and prices as always. Will use again as I have used them for the last 5 years with few problems.
Biscuit Nov. 1, 2011, 4:57 p.m.	Category Components	Pricing Buy again Shipping Customer Service	I have made a number of purchases over the past few weeks, along with a number of returns and cancellations. Everything has been handled superbly as usual and i will continue to use scan as my primary online store.
MonkeyL Oct. 7, 2011, 8:04 p.m.	Category Components	Pricing Buy again Shipping Customer Service	RMA and customer service so bad it'd be a compliment to say it's abysmal.
wesleyaldred July 18, 2011, 10:28 p.m.	Category Displays / Monitors		.
Apex May 12, 2011, 1:10 p.m.	Category Storage Manufacturer Western Digital Price GBP 31.79 Description WD3200BPVT, Scorpio Blue, 2.5" HDD, SATA 3Gb/s, 5400rpm, 8MB Cache, 12 ms	Pricing Buy again Shipping Customer Service	Not much to say other then the hdd turned up when they said it would, fast turn around so am happy
merdat Jan. 27, 2011, 6:28 a.m.	Category CPU	Pricing Buy again Shipping Customer Service	Bought Cpu Motherboard and dvd writer recently . Service excellent:)
merdat Dec. 23, 2010, 7:50 a.m.	Category CPU	Pricing Buy again Shipping Customer Service	Bought various recently and service and delivery excellent from Scan .:)
Gerrard Dec. 1, 2010, 5:50 p.m.	Category Peripherals Manufacturer Logitech Description Logitech Speakers	Pricing Buy again Shipping	Excellent as usual. Order arrived the next day at the time specified despite snow and SCAN having a power cut on the day of the order!
Bigman Nov. 27, 2010, 10:14 a.m.	Category Small Form Factor Description Loads of bits - SFF System	Pricing Buy again Shipping Customer Service	Build myself a full small form factor gaming rig. As always, exceptional service, great prices. I'm even more impressed with their delivery now that they are using DPD -- giving an estimated timeslot to the hour is a very useful service.
Biscuit Oct. 27, 2010, 2:56 p.m.	Category Thermal Control Description Fans, Thermal Tape, Fan Controller, USB Memory Stick	Pricing Buy again Shipping Customer Service	Has some issues with the PayPal service but after a quick phone call it was cleared up. Within a few hours the package had been dispatched. Next morning it arrived, superbly packed as usual. Few niggles with the process: -Website has quite a few items with incomplete or incorrect information -Not the first time i have had problems with PayPal -Phoning Scans customer service isnt cheap!
Areku Oct. 3, 2010, 4:47 p.m.	Category Miscellaneous Manufacturer Corsair Description Corsair H70 / Gainward GS GLH GTX460	Pricing Buy again Shipping Customer Service	Ordered a Gainward GS GLH GTX460 and the Corsair H70. Two great products that are now happily living in my PC. Thanks Scan, your what dreams are made of :blush:
Skaramush Sept. 12, 2010, 2:52 p.m.	Category Peripherals Manufacturer Logitech Price GBP 50 Description g15 gaming keyboard	Pricing Buy again Shipping Customer Service	ive bought a g15 and wolf king gaming keyboards from scan and im very satisfied with both. Was very well packed and arrived quickly.
Skaramush Sept. 12, 2010, 2:50 p.m.	Category Computer Systems Price GBP 800 Description 3xs Augus Smart special	Pricing Buy again Shipping Customer Service	Ive bought a 3xs system that we reviewed here recently on hexus and i have to say i was really impressed by it so far . The system was really really well packed they could have probably sent a ming vase in it by donkey and it would have still arrived in one piece. Thanks guys.
sybrows Aug. 24, 2010, 11:10 a.m.	Category System RAM Manufacturer Corsair Price GBP 75 Description Corsair XMS DDR3	Pricing Buy again Shipping Customer Service	Bought some Corsair XMS ordered on the friday delivered to my work on the Monday excellent service as usual Scan ***** :cool:
dfour July 7, 2010, 8:23 p.m.	Category Storage Manufacturer Samsung Price GBP 50 Description samsung f2 1 tb drive	Pricing Buy again Shipping Customer Service	Ordered on tuesday morning and get 4 emails telling me what was happening. Hard drive arrives well protected and on time. Superb
Rob_B June 24, 2010, 7:56 p.m.	Category Displays / Monitors Price GBP 100 Description Monitor	Pricing Buy again Shipping Customer Service	Bought a Digimate Monitor which was knackered upon receipt, arranged RMA & returned with minimum of fuss. Then ordered another & got it the next day (using Free Hexus shipping) Very happy overall :)
MSIC June 22, 2010, 12:27 p.m.	Category Networking Manufacturer Edimax Price GBP 34 Description Edimax 200Mbps PowerLine Thernet Adapter with Integrated Power Socket	Pricing Buy again Shipping Customer Service	Bought this product, with help via the forums to confirm that it was UK spec (instead of the stock photo showing US spec). Sent quickly, well packaged (almost overly so with bubble wrap) and a free DVD wallet thing (which appears to be a giveaway, wasnt mentioned when i bought it). Considering the free delivery, the fact that it was on special offer also (via Scanshot), and freebie.... come on Scan, remember that you are supposed to be making a profit too you know!!!
MSIC June 4, 2010, 10:43 a.m.	Category Storage Manufacturer Western Digital Price GBP 200 Description Western Dig EARS drives	Pricing Buy again Shipping Customer Service	Bought 2 x 2TB Western Dig drives on Wed, good price, and arrived on Thursday. Usual great service from Scan.