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eBuyer

Web Site http://www.ebuyer.com
Address Ebuyer (UK) Ltd
Howden
East Yorkshire
DN14 7UW
Telephone Numbers Customer: 0845 1461720
Email Addresses
Company Representative(s)

Trust Statistics

An average rating of 0 in any category indicates that no ratings have been given

No Of Ratings Received 134
Average Overall Rating
3.56
Pricing and Products
4.38
Shipping and Packaging
3.61
Customer Service
2.95
Return Merchandise Authorisation (RMA)
3
Web Site
3.72
Chances you would buy again from this retailer
3.62
Overall Score 477
HEXUS Ranking 3

Ratings Received

Reviewer Details Ratings Comments
deejayburnout
3 May 2015, 3:31 p.m.
Category
Components
Manufacturer
AMD
Description
FX-6300
Pricing
Buy again
Shipping
Customer Service
Yet again ordered item on a Thursday and it wasnt sent out until the following Wednesday. Why will you not send it out the same day.
Rapp
1 Nov 2013, 1:50 p.m.
Category
Accessories
Manufacturer
Corsair
Price
GBP 35.00
Description
Headset
Pricing
Buy again
Shipping
Customer Service
I brought a corsair headset which broke after 3 months, seemed to be design fault as the plastic was very good quality. At first they agreed to a replacement then got cut off and ended up speaking to another person who wouldn't replace it. Very poor service and rude staff, I will never use the company again.
Jimbouk
6 Feb 2013, 9:34 a.m.
Category
Components
Pricing
Buy again
Shipping
Customer Service
Ordered CPU, mobo and ram. The ram turned out to be end of life, refunded very promptly. Motherboard had a fault, RMA turned around with 3 days to confirm fault and refund issued. However they only refunded the item cost and not the postage cost, something I only spotted when my credit card statement came through. When I queried this and was told I would have to provide a postage receipt. I explained that I had not kept this after the RMA was approved and refund authorised, but the value for postage was on the box and I could provide a credit card statement showing the cost. Neither of which was acceptable to them, just another inflexible big business which doesn't know how to compromise. For £5 they have lost a long term customer.
deejayburnout
21 Dec 2012, 7:55 a.m.
Category
Solid State Drives
Manufacturer
Kingston
Price
GBP 50
Description
SSD
Pricing
Buy again
Shipping
Customer Service
Bought a SSD on a sale and it took a week to come. Looks like even though i ordered it on the Friday, they didn't actually post it until the following wednesday, arriving 2 days later. 2 day delivery is good but why post 3 working days after order is beyond me. Still a good seller.
Samwood
13 Sep 2012, 12:10 p.m.
Category
Chassis
Manufacturer
Corsair
Price
GBP 95
Description
Corsair 300R & XFX Pro 450W
Pricing
Buy again
Shipping
Customer Service
Bought Chassis (Corsair 300R) and PSU (XFX pro 450W). Bought on their free delivery system, which took aaages. Actual delivery was 48 hours, but it took over a week before they shipped it out. Delivery was sent to BILLING address rather than delivery address. Which meant it cost me a further £11 to have the items re-delivered. Spoke to Ebuyer customer service who blamed Paypal... Even through I didnt use paypal!! To round it off. The PSU was advertised to have 2x PCI-E connections, it only had 1. So I had to buy a molex to PCI-E 6pin adapter (£3). Though it was actually advertised on the XFX website the same. So all in all, £95 worth of products cost me £109. Other than that the Case & PSU are fantastic!
Samwood
13 Sep 2012, 12:10 p.m.
Category
Chassis
Manufacturer
Corsair
Price
GBP 95
Description
Corsair 300R & XFX Pro 450W
Pricing
Buy again
Shipping
Customer Service
Bought Chassis (Corsair 300R) and PSU (XFX pro 450W). Bought on their free delivery system, which took aaages. Actual delivery was 48 hours, but it took over a week before they shipped it out. Delivery was sent to BILLING address rather than delivery address. Which meant it cost me a further £11 to have the items re-delivered. Spoke to Ebuyer customer service who blamed Paypal... Even through I didnt use paypal!! To round it off. The PSU was advertised to have 2x PCI-E connections, it only had 1. So I had to buy a molex to PCI-E 6pin adapter (£3). Though it was actually advertised on the XFX website the same. So all in all, £95 worth of products cost me £109. Other than that the Case & PSU are fantastic!
miniyazz
9 Jan 2012, 5:04 p.m.
Category
Storage
Pricing
Buy again
Shipping
Customer Service
I bought a 2TB WD HDD 18 months ago from eBuyer. Recently it started to fail, so I thought: no problem, I'll RMA it. Turns out it was imported from the US so I can't return it to WD directly (although warranty expires in 2013). So I thought: no problem, this happened to me with Scan a year or so ago, and they replaced the drive themselves; I'll just phone up eBuyer. No such luck, eBuyer don't want to know. Last time I'm buying a HDD from them - beware of them selling you drives from overseas and leaving you high and dry when it fails.
Noxvayl
16 Dec 2011, 6:59 p.m.
Category
Peripherals
Pricing
Buy again
Shipping
Customer Service
Ordered an LCD monitor for work which was on special and paid £10 extra for next day delivery which was available until 10pm that Wednesday evening. Order placed and completed by 5:15pm. Next day the monitor had not arrived, checked site to find it still picking the item I had paid to be delivered that day... After phoning customer service I was told that the item was unable to be delivered next day which I was alerted too and should be delivered the following week. I had clearly not been notified of this and wouldn't of paid £10 for next day delivery if that was the case; later found out that a tiny exclamation mark next to an item in your basket was this "alert" they spoke of and they refused to refund the next day delivery I paid for and had not received. BEWARE OF ANY LITTLE ICON IN YOUR BASKET, IT COULD MEAN YOUR ORDER WILL BE SIGNIFICANTLY DELAYED.
Rob_B
24 Jun 2010, 11:09 p.m.
Category
Miscellaneous
Pricing
Buy again
Shipping
Customer Service
Bought a case/CPU/mobo/RAM form ebuyer & used the free delivery, stuff was delived 2 days before the expected delivery date that was provided. Everytihng well packaged & in good order :) Phone staff were very helpful when I rang them to query something, UK call centre which was nice!
TAKTAK
16 Jan 2010, 8:01 p.m.
Category
Power Supply Units
Bought a SFX PSU from ebuyer, turned up quickly and the whole journey was swift :)
Salazaar
25 Jun 2009, 9:23 a.m.
Category
Computer Systems
Pricing
Buy again
Shipping
Customer Service
I bought most of my HTPC from ebuyer, great prices and they had all the parts I wanted in stock. Delivery was very quick. I had some problems with the keyboard I ordered but this was completely resolved without fuss by the CS staff. I had heard bad things about eBuyer but I've found these stories to be completely untrue. :)
moogle
17 May 2009, 9:37 a.m.
Category
Storage
Pricing
Buy again
Shipping
Customer Service
Bought the 1TB hard drive that was on offer. Even though it's a Hitachi which doesn't have alot of backing by hexus users, they've always been fine hard drives for me. Anyway it came via UPS the next day (on super saver 5 day delivery ;) ) which means it was probably via the 'virtual warehouse' but me as a customer, I don't really care as long as my bits get to me on time and are in stock. Anyway it came well packaged and was in a box walled with the air bubble packs.
bsodmike
2 May 2009, 9:20 a.m.
Category
Storage
Manufacturer
Samsung
Description
1TB Samsung Spinpoint
Pricing
Buy again
Shipping
I have been buying stuff from eBuyer for years. This time it was a 1TB Samsung Spinpoint and 3x DVD-R 50 Spindle packs. It was waiting for my at my hotel as expected; fantastic packaging as always. This is the 3rd 1TB Spinpoint I've got from eBuyer! :cool:
PeterStoba
24 Dec 2008, 11:45 a.m.
Category
Displays / Monitors
Manufacturer
LG
Price
GBP 209.17
Description
LG M228WDP + Wall bracket
Pricing
Buy again
Shipping
Customer Service
Fantastic price on LG M228WDP and bracket, using free super save delivery they dispatch on the 23rd although they said 24th (I was thinking why, its always next day) but it arrived on the 24th, fantastic service as usual. In time for christmas.
Splash
23 Dec 2008, 12:28 p.m.
Category
Miscellaneous
Pricing
Buy again
Shipping
Customer Service
I ordered a couple of bits on a Friday morning and paid for Saturday delivery. Saturday evening came around with no delivery so I checked their website and was shocked to see that the order was still in picking. I called on Monday to find out what was going on and was promised that both items would be with me on the Tuesday, however I then received a mail on Tuesday telling me that they'd been further delayed. I'll certainly not be using them again, and would advise that anyone considering using them puts some serious consideration into shopping around.:mad:
TAKTAK
8 Oct 2008, 8:40 p.m.
Category
Computer Systems
bought a case and monitor from them (i have had problems in the past, so i was wary) but they have come on leaps and bounds, the delivery is as good as it always was... ordered about 10PM fri day and received early monday morning :D
moogle
28 Sep 2008, 3:12 a.m.
Category
Mainboards
Manufacturer
ASUSTeK
Price
GBP 200
Description
Motherboard
Pricing
Buy again
Shipping
Customer Service
My P5K-E went sploop again (2nd repair) so I RMA'ed it with eBuyers easy procedure and they picked it up next day, gave me the diagnostic results 2 days later (1 day for the pickup, and the next for the testing) and it was faulty! So anyway I decided I would prefer another motherboard as this one kept giving up on me every 5 months down the line so I tried to change it for a new one. Seems eBuyer were tooo quick for me this time and the new board was here the next day. I decided to refuse delivery and get it exchanged + pay the difference and they accepted that without a fuss! They are so bloody brilliant it makes you smile --> :D So new mobo here and I'm going to get installing it :) Thanks alot again.
SiM13
6 Jul 2008, 6:15 p.m.
Category
Power Supply Units
Pricing
Buy again
Shipping
Customer Service
Ebuyer are fantastic. Ordered using supersaver delivery, and item arrived next day! Have RMA'ed in the past and they are by far the best at RMAs (only company better imo is Amazon)
Nelsaidi
2 Jul 2008, 1:22 p.m.
Category
Graphics
Manufacturer
Point Of View
Price
GBP 60
Pricing
Buy again
Shipping
Customer Service
Very good service, prices are good, some stuff ar echeaper than other retailers whilst some are more expensive, but its all good. on time delivery, good product. Graphics card i purchased recently broke, rma works great (collection, etc), just hoping they replace it :)
looney
17 May 2008, 8:52 p.m.
Category
Mainboards
I've bought couple of stuff from here now and I am very impressed, delivery was free and quick and goods came in good condition. :)
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