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Crucial Technology

Web Site http://www.crucial.com/uk/
Address 12 Redwood Crescent
Peel Park Campus
East Kilbride
G74 5PA
Telephone Numbers Sales: 08000 130330
Email Addresses Customer: crucialeusupport@micron.com
Company Representative(s)

Trust Statistics

An average rating of 0 in any category indicates that no ratings have been given

No Of Ratings Received 38
Average Overall Rating
4.92
Pricing and Products
4.51
Shipping and Packaging
4.86
Customer Service
4.70
Return Merchandise Authorisation (RMA)
4.60
Web Site
4.71
Chances you would buy again from this retailer
4.89
Overall Score 187
HEXUS Ranking 7

Ratings Received

Reviewer Details Ratings Comments
Noxvayl
16 Dec 2011, 7:10 p.m.
Category
Components
Pricing
Buy again
Shipping
Customer Service
Bought 2 sets of DDR2 dual channel memory from them at a great price in 2008. Unfortunately I have had to use their RMA service 4 times for these items over the past 3 years. RMA service is excellent with 2-3 day turn around time, pitty that I have had to use it as often as I have. Free next day delivery in the UK is also superb, I will check their stock and prices next time I need some RAM but will only buy if the deal is a lot better than I can get elsewhere.
grim1957
23 Jun 2008, 1:59 p.m.
Category
System RAM
Manufacturer
Crucial Technology
Description
Crucial memory
Pricing
Buy again
Shipping
Customer Service
Top class company to deal with:)
Oldjim
4 Mar 2008, 4:56 p.m.
Category
System RAM
Pricing
Buy again
Shipping
Customer Service
Ordered 10:40 shipped next day
p4ul
20 Nov 2007, 2:17 a.m.
Category
System RAM
Manufacturer
Crucial Technology
Price
GBP 46.99
Description
ddr2 800
Pricing
Buy again
Shipping
Customer Service
I always go here when buying my RAM, free delivery too! :)
xAmritx
12 Jul 2007, 11:07 p.m.
Category
System RAM
Pricing
Buy again
Shipping
Customer Service
Bought some ballistix RAM directly from them. Good price and service was prompt:D
Chis
12 Dec 2006, 1:40 p.m.
Category
System RAM
Manufacturer
Crucial Technology
Description
Crucial RAM
Pricing
Buy again
Shipping
Customer Service
A well laid out website, and great staff that I've spoken to: I was on a job with a Toshiba laptop - the client wanted to upgrade the RAM but the model listed (Satellite L20), wasn't on Crucial's website. The staff member I spoke to just happened to have one of these "Satellite L20" laptops and confirmed for me that it was in fact a Equium L20. Fast posting as well, haven't had to send anything back but based on the experiences above and in the past, I have a good feeling it'll be painless! So far every stick of RAM I've had from Crucial, works fine. I do wonder if their cardboard packaging is sturdy enough though.
grimreaper
24 Nov 2006, 11:08 a.m.
Category
Graphics
Pricing
Buy again
Shipping
Customer Service
I have bought memory modules and graphics cards from this company. I can say this is the only company that has good after sales service in my recent experience. I had a faulty graphics card from them which they refunded with no problems. All companies should be like this.:) The memory modules have all worked fine.:)
davidstone28
16 Jul 2006, 8:28 p.m.
Category
System RAM
Manufacturer
Crucial Technology
Price
GBP 65
Description
Crucial Ballistix PC3200 DDR memory x2
Pricing
Buy again
Shipping
Customer Service
Fabulous, fabulous, fabulous customer service. I bought some ued DDR RAM (2 DIMMs) from a seller on the forums (not direct from Crucial). I couldn't get them to work in dual channel mode and after a couple of days of pulling my hair out, I eventually narrowed it down to one of the DIMMS being faulty. I phoned up Crucial, explained the situation with the DIMM being faulty (and MemTest86 errors), and they said send it back both modules as they wanted to ensure the best match possible if I was planning to run it in dual channel mode. The customer services assistants were extremely pleasant and helpful when I spoke to them. On the day they received it, the replaced both modules and sent out the replacement the very next day. Absolutely superb service.
davidstone28
12 Nov 2005, 11:24 p.m.
Category
System RAM
Manufacturer
Crucial Technology
Price
GBP 45
Description
SODIMM laptop memory
Pricing
Buy again
Shipping
Customer Service
Utterly painless, though you can't really get it wrong when the only thing you more or less sell is RAM. Memory selector is very useful.
Mattus
9 Nov 2005, 8:44 p.m.
Category
System RAM
Manufacturer
Crucial Technology
Description
Crucial Ballistix 1GB DDR kit
Pricing
Buy again
Shipping
Customer Service
Bought my 1GB dual kit from Crucial about a year ago. Arrived quickly and well-packaged. About a month ago one of the sticks died so I applied for RMA. Crucial replied to all my emails within a few hours and wrote me decent replies rather than the normal standardised response. Sent the memory off on Wednesday and had the replacement stick in my PC by Saturday - was very impressed. Recommended.
mistymountainhop
2 Nov 2005, 7:04 p.m.
Category
System RAM
Manufacturer
Crucial Technology
Pricing
Buy again
Shipping
Customer Service
Superb, Cant fault them, ordered from them twice, once for laptop memory when i didnt know what i needed and found out through thier easy to navigate site, and again for memory for my dads computer. Awesome experience.
antsss
8 Oct 2005, 5:58 p.m.
Category
System RAM
Manufacturer
Crucial Technology
Pricing
Buy again
Shipping
Customer Service
I have made a number of purchases from Crucial over the past few years and not had any problems with any of them. Delivery has been free for most of my orders, and also very quick. I will purchase from them again in the future. :) (Got a free copy of Far Cray with my last order too! :D )
winactive
4 Oct 2005, 11:28 a.m.
Category
System RAM
Manufacturer
Crucial Technology
Price
GBP 117.48
Description
1024MB Crucial Ballistix Tracer DDR500 Dual Channel Combo
Pricing
Buy again
Shipping
Customer Service
Basically I have bought over a dozen different types of system memory from Crucial over a period of nearly 3 years. The online ordering system is foolproof and delivery has always been within 48 hours. I have had not a single RMA with anything ordered or supplied. You can speak to them on the phone, pre-sales advice is excellent and friendly. One day, all companies will operate this way. Sometimes a few pennies more than the competition, but worth it because you can fit it and forget it. Can't comment on RMA for the above reasons!
sooty
23 Sep 2005, 4:36 p.m.
Category
System RAM
Manufacturer
Crucial Technology
Price
GBP 84 58
Description
Memory
Pricing
Buy again
Shipping
Customer Service
ordered 1 gig 2x512 DDR3200 memory on 20/09/05 recieved it next day post free great service
sooty
14 Sep 2005, 11:48 a.m.
Category
System RAM
Manufacturer
Crucial Technology
Good site navigation, Good prices, Post free and quick delivery
cadlon
13 Sep 2005, 10:09 a.m.
Category
System RAM
Manufacturer
Crucial Technology
Price
GBP 49.62
Description
512MB Ballistix PC3200
Pricing
Buy again
Shipping
Customer Service
Fast Order Processing, Quick Delvery :cool:
joshwa
26 Jul 2005, 8:46 a.m.
Category
System RAM
Manufacturer
Crucial Technology
Price
GBP 44
Description
Crucial Laptop RAM
Ordered Monday, around 12pm, got an email later that day saying it\'s being dispatched, memory showed up first thing Tuesday morning, at around 8.10am! Very impressed with the service, and the prices, memory works perfectly. RECOMMENDED! :D (Postage was Special Delivery, and was included in the price/free!)
Pleiades
2 Jan 2005, 2:43 p.m.
Category
System RAM
Manufacturer
Crucial Technology
Pricing
Buy again
Shipping
Customer Service
Ordered 512MB Tuesday Bank Holiday, received it Thursday. Excellent as always: Cpu City need to learn a lesson here...
OBorg
30 Dec 2004, 3:57 p.m.
Category
System RAM
Pricing
Buy again
Shipping
Customer Service
I\'ve had one problem with a Crucial product and one only - I bought a second stick of 512mb PC3200 a few months after the first so I could run dual channel on my AMD64/939 system - and the second stick was singile sided while the first was double sided. But I cant really blame them for me not checking the specs hard enough! Their products are rock solid reliable and not that much more than the cheapo brands from other retailers. Ordering is fast and easy and delivery times are exceptionally fast. Unless I need super overclockable memory, I use crucial exclusively.
ben_wade
24 Jul 2004, 8:54 p.m.
Category
System RAM
Manufacturer
Crucial Technology
Price
GBP 115
Description
2x512MB DDR400 RAM
Pricing
Buy again
Shipping
Very good, hassle free and very fast delivery for free:oops:
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