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Apple issues heat advisory amid claims of iPhone overheating

by Parm Mann on 3 July 2009, 11:04

Tags: iPhone 3G, iPhone 3GS, Apple (NASDAQ:AAPL)

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Despite a few claims of overheating iPhone 3GS handsets surfacing on the web, Apple hasn't officially acknowledged the problem - if, indeed, there actually is one.

What it has done is issue a support document detailing how to keep an iPhone 3G or iPhone 3GS within acceptable operating temperatures.

According to the document, both the iPhone or iPhone 3G could temporarily stop working if the device exceeds normal operating temperatures, and users could be presented with a dim display, a weak mobile signal, the inability to charge, or the dreaded temperature warning screen:

Apple states that the warning screen appears on iPhone handsets that have become too hot. It recommends turning the device off and moving it to a cooler environment before resuming use.

In the weeks following the launch of the iPhone 3GS, a number of users have reported overheating issues - with some claiming that high temperatures have led to discolouration of the handset's white plastic shell.

Have you experienced heat-related problems with an iPhone handset? Let us know in the HEXUS.community forums, and please refer to Apple's support document for further information.



HEXUS Forums :: 28 Comments

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wow. thats impressive. I wish my touch Diamond 2 did that ;)
Cue the adverts with people using iPhones in the fridge.

Just got to let my phone cool down.. apple really do take the mick sometimes.
According to the document, both the iPhone or iPhone 3G could temporarily stop working if the device exceeds normal operating temperatures, and users could be presented with a dim display, a weak mobile signal, the inability to charge, or the dreaded temperature warning screen

Does the warning screen disable all phone functions, what if you need to make an emergency call?
To mangle a line from Broken Arrow:-

“I don't know what's scarier, having your iPhone over-heat or the fact that it happens so often that Apple have a screen for it”
duc
Does the warning screen disable all phone functions, what if you need to make an emergency call?

slide :p